Smith

Functional Analyst

Smith

full-time

Posted on:

Location Type: Hybrid

Location: Santiago • Chile

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Tech Stack

Cloud

About the role

  • Thoroughly test in the Commerce environment to ensure accuracy and prevent potential misuse or financial loss due to promo issues.
  • Deploy tested promotions to the production environment.
  • Research and troubleshoot issues related to promotions and other site functionalities.
  • Maintain site data including product details, user information and general content updates.
  • Assist with site testing for bug fixes, enhancements and production issue resolution.
  • Investigate and help resolve production issues, especially those related to promotions.
  • Collaborate with cross-functional teams to ensure smooth site operations.
  • Align working hours with client time zone to support operational needs as needed.

Requirements

  • Experience with SAP Commerce Cloud Backoffice or similar eCommerce platforms.
  • Strong attention to detail and commitment to thorough testing.
  • Ability to manage multiple promotions and site updates across different regions.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration skills.
  • Flexibility to align work hours with Pacific Coast time zone and support occasional production issues that occur after hours.
Benefits
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
testingtroubleshootingsite data maintenancebug fixespromotions managementeCommerce platforms
Soft Skills
attention to detailproblem-solvinganalytical skillscommunication skillscollaboration skillsflexibility