Smith

Project Manager

• Document the project deliverables and scope in the Statement of Work
• Develop, manage, and document (in the agreed format) all production schedules, milestones, projections, estimates, and budgets for customer-assigned projects
• Deliver project outputs in accordance with project plans, costs, and customer expectations
• Manage project scope, identifying, defining, and communicating risks and change requests before taking appropriate action to minimize impact on project success
• Focus on prevention of slippage and overrun with early identification of risk with suitable and proactive mitigation plans that are actively managed
• Manage the test and acceptance process to attain customer signoff
• Create and manage RFP responses and estimates for prospective customers and projects
• Serve as customer’s primary point of contact to manage customer expectations and communications (including timetabled and ad hoc meetings), ensure that the customer is informed on the project status, and obtain customer approval and signoff on all major deliverables
• Manage the project team, including assigning individual project tasks, holding regular meetings to monitor progress, and ensuring all timesheets are completed on time
• Coordinate input from all project members, including third-party suppliers and customer staff, to ensure successful delivery
• Ensure that all work is produced in accordance with appropriate processes and that opportunities for improvement are identified and agreed upon
• Ensure the relevant repositories are updated and maintained
• Conduct regular meetings with practice director to report project progress.
• Lead end-of-project reviews and produce lessons-learned document at the end of the project
• Upon discovery, advise the account manager of potential new business opportunities with the customer

Senior Project Manager – Commerce

Backend Engineer

• Develop and document detailed technical specifications for assigned Hybris components and integrations
• Lead development team scrum sessions
• Conduct code reviews for the development team
• Work with Solution Architects, Project Managers, and other Developers to estimate the level of effort required to implement assigned work packages
• Develop, customize, and debug assigned Hybris components and extensions, conforming to Hybris best practices and SMITH development standards, using Java, Spring, and related technologies
• Create data models necessary for Hybris projects, including products, catalogs, storefronts, customers, orders, and more
• Manipulate raw product, inventory, or customer data (database, XML, XLS, CSV, etc.) into formats suitable for loading into Hybris, and configure one-time or recurring data imports
• Provide status reports and escalate issues as appropriate to the Project Manager and Solution Architect
• Deliver high-quality Hybris components and integrations on time
• Lead, coach, and mentor team members

SAP Commerce Cloud – Technical Architect

Analyst

• Create and configure promotions in SAP Commerce Cloud Backoffice for multiple regions (US, CA, AU).
• Thoroughly test all promotions in the Commerce environment to ensure accuracy and prevent potential misuse or financial loss due to promo issues.
• Deploy tested promotions to the production environment.
• Research and troubleshoot issues related to promotions and other site functionalities.
• Maintain site data including product details, user information and general content updates.
• Assist with site testing for bug fixes, enhancements and production issue resolution.
• Investigate and help resolve production issues, especially those related to promotions.
• Collaborate with cross-functional teams to ensure smooth site operations.
• Align working hours with West Coast time zone to support operational needs.

Functional Analyst

Business Development Rep

• Actively identify, develop and create new midmarket and enterprise business opportunities.
• Collaborate with marketing to drive campaigns and outreach to generate net-new sales pipeline each quarter to help boost top-line revenue growth and customer acquisition levels.
• Prospect into strategic business accounts via cold calls, emails, and social strategies
• Drive growth and pipeline through setting qualified meetings for Account Executives, hitting monthly meeting targets.
• Develop and create a series of outbound sales campaigns with supporting content
• Track contacts, activities and sales cadences through appropriate tools (i.e.: Hubspot, Outreach, Salesforce etc).
• Oversee the MQL to SQL to Contact lead management processes and workflows
• Coordinate with marketing, partnership channels and account executives to support outreach initiatives.

Business Development Representative

Account Executive

• Client Advocacy
• Strategy & Performance Alignment
• Influence
• Ownership of client communication, education
• Growth
• Retention

Account Director

Frontend Engineer

• Collaborate with cross-functional Smith teams and client technical teams to develop and implement features and enhancements for end-to-end eCommerce integration.
• Define and document detailed technical specifications for assigned commerce components and integrations.

Senior Front-End Developer, SAP Commerce

• Collaborate with cross-functional Smith teams and client technical teams to develop and implement features and enhancements for end-to-end eCommerce integration
• Lead and mentor development teams, ensuring adherence to best practices and quality standards
• Define and document detailed technical specifications for assigned commerce components and integrations.