Smith

Project Manager

• Document the project deliverables and scope in the Statement of Work
• Develop, manage, and document (in the agreed format) all production schedules, milestones, projections, estimates, and budgets for customer-assigned projects
• Deliver project outputs in accordance with project plans, costs, and customer expectations
• Manage project scope, identifying, defining, and communicating risks and change requests before taking appropriate action to minimize impact on project success
• Focus on prevention of slippage and overrun with early identification of risk with suitable and proactive mitigation plans that are actively managed
• Manage the test and acceptance process to attain customer signoff
• Create and manage RFP responses and estimates for prospective customers and projects
• Serve as customer’s primary point of contact to manage customer expectations and communications (including timetabled and ad hoc meetings), ensure that the customer is informed on the project status, and obtain customer approval and signoff on all major deliverables
• Manage the project team, including assigning individual project tasks, holding regular meetings to monitor progress, and ensuring all timesheets are completed on time
• Coordinate input from all project members, including third-party suppliers and customer staff, to ensure successful delivery
• Ensure that all work is produced in accordance with appropriate processes and that opportunities for improvement are identified and agreed upon
• Ensure the relevant repositories are updated and maintained
• Conduct regular meetings with practice director to report project progress.
• Lead end-of-project reviews and produce lessons-learned document at the end of the project
• Upon discovery, advise the account manager of potential new business opportunities with the customer

Senior Project Manager – Commerce

• Plan, execute, and finalize projects according to strict deadlines and within budget parameters
• Define the project’s objectives and oversee quality control throughout the project lifecycle
• Understand the project deliverables and scope in the Statement of Work
• Develop, manage, and document all production schedules, milestones, projections, estimates, and budgets for customer-assigned projects
• Client and client stakeholder management & acceptance
• Responsibility for project budget and financial success metrics
• Serve as the customer’s first point of contact to manage expectations and communications
• Manage the project team, including assigning individual project tasks