Smith+Nephew

Customer Success Intern

Smith+Nephew

internship

Posted on:

Location Type: Office

Location: Godmanchester • 🇬🇧 United Kingdom

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Job Level

Entry Level

About the role

  • You’ll dive into the heart of our service operations, exploring the entire customer journey from first contact to field engineering.
  • Picture yourself mapping experiences, analysing processes, and uncovering opportunities to make things better.
  • You’ll work alongside passionate teams, turning insights into actions that improve satisfaction and streamline workflows.
  • Every day brings a new challenge and a chance to contribute to projects that matter.

Requirements

  • A degree in Business, Operations, Engineering, Healthcare Management or a related field (currently studying), this internship is best placed for 2nd and 3rd year students.
  • Strong analytical and problem-solving skills with a keen eye for detail
  • Confidence using MS Office (Excel, PowerPoint); knowledge of data visualisation tools is a bonus
  • Excellent communication skills and the ability to work with diverse teams
  • Can work onsite at our Godmanchester office and bring a proactive approach to planning and organisation
Benefits
  • Inclusion and Belonging – Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
analytical skillsproblem-solving skillsdata visualisation toolsMS OfficeExcelPowerPoint
Soft skills
communication skillsattention to detailproactive approachorganizational skillsteamwork