smartvokat

Senior ServiceNow Solution Consultant

smartvokat

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Senior

Tech Stack

ServiceNow

About the role

  • Design, configuration and customization of the ServiceNow modules Integrated Risk Management (IRM), Legal Service Delivery, Contract Management Pro, Source-to-Pay Operations, and App Engine
  • Development and hypercare of workflows, business rules, UI guidelines, and integrations related to the respective customer processes
  • Work in a client-facing role with customer teams in Legal, Compliance, Procurement, Finance, and IT to optimize cross-departmental processes
  • Create and optimize dashboards, reports, and notifications
  • Apply best practices in ServiceNow configuration and development, in documenting and reviewing ServiceNow configurations, and in developing, documenting, and testing ServiceNow solutions.

Requirements

  • Proven experience as a ServiceNow Solution Consultant (minimum: 2+ years of hands-on ServiceNow experience)
  • Proficiency in configuring and customizing ServiceNow (workflows, business rules, client scripts, UI actions, data imports)
  • Experience integrating ServiceNow with external systems (APIs, web services, data feeds) is desirable
  • Strong problem-solving skills and the ability to translate business needs into technical solutions
  • ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required; additional certifications are a plus
  • Excellent communication and collaboration skills
  • Understanding of agile project management methodologies
  • Strong communication skills and a proactive, independent work style are essential
  • Fluent German and English required (both languages at least B2 level).
Benefits
  • An attractive compensation package and exceptional family-friendly benefits such as our “9 for 10” program
  • Flexible working hours
  • Extensive career opportunities in a fast-growing company environment
  • Work in a remote environment with team members from South Africa, Germany, Slovenia, Serbia, and Sweden, among others.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNowconfigurationcustomizationworkflowsbusiness rulesclient scriptsUI actionsdata importsAPI integrationweb services
Soft Skills
problem-solvingcommunicationcollaborationproactive work styleindependent work
Certifications
ServiceNow Certified System AdministratorServiceNow Certified Application Developer