smartvokat

ServiceNow

• Design, configuration and customization of the ServiceNow modules Integrated Risk Management (IRM), Legal Service Delivery, Contract Management Pro, Source-to-Pay Operations and App Engine
• Development and hypercare of workflows, business rules, UI guidelines and integrations
• Act in a client-facing role collaborating with customer teams in Legal, Compliance, Procurement, Finance and IT to optimize cross-functional processes
• Create and optimize dashboards, reports and notifications
• Apply ServiceNow configuration and development best practices

Senior ServiceNow Solution Consultant