Smartsheet

Account Executive

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within Commercial accounts or equivalent to (2000-5000 employee size)
• Develop and prospect new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint into other departments within the account and drive revenue or growth during renewals
• Articulate and demonstrate Smartsheet's unique organizational solutions and functional value
• Facilitate and manage the partnerships with Sales Engineers, Solutions Consultants, Sales Development and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

Account Executive, Commercial – Named

Financial Planning and Analysis

• Own the end-to-end rolling forecast for R&D, focusing specifically on cloud consumption, AI/ML inference costs, and headcount scaling
• Actively engage in the annual planning, quarterly forecasts and variance cycles
• Act as a core member of the FinOps practice, translating complex AWS/Azure/GCP usage data into actionable business insights
• Partner with Engineering to define and track Cost per User or Consumptions based cost, identifying opportunities to improve gross margins through architectural efficiency
• Lead monthly 'Cloud Reviews' with Engineering VPs to analyze usage trends, Reserved Instance (RI) / Savings Plan coverage & waste reduction
• Build models to evaluate the ROI & margin impact of new features (e.g., AI) ensuring our innovation in automation remains profitable
• Manage month-end close for R&D, ensuring accrual accuracy and providing high-level variance analysis to the CFO organization
• Articulate findings into high-quality communications and support the execution of recommendations with internal and external partners
• Leverage AI & BI tools and FP&A platforms to automate manual reporting, moving the team toward real-time financial visibility.
• Engage in ad-hoc analysis to drive business decisions and support business partner procurement needs
• Other duties as assigned

Senior Financial Analyst – R&D FP&A, FinOps & Product

Marketing

• Own the co-marketing strategy and execution roadmap for a portfolio of strategic technology and channel partners, ensuring alignment to Smartsheet's FY27 Field Marketing transformation priorities and demand generation framework.
• Design and govern integrated partner marketing programs across multiple channels including events, digital, content syndication, demand generation with clear pipeline and ROI objectives.
• Establish scalable operating models, playbooks, and execution frameworks for partner marketing that can be adopted across the function.
• Develop and manage the partner marketing events strategy, including third-party event sponsorships, partner-led field events, and co-branded virtual programs.
• Own partner-sourced and partner-influenced pipeline targets across assigned partner portfolio; build reporting cadences and dashboards to track performance.
• Apply independent judgment to evaluate and optimize program mix; make data-driven investment decisions and present recommendations to senior leadership.
• Develop and execute company policies and operational objectives for partner marketing that may have function-wide effect.
• Drive alignment between partner marketing activity and broader demand generation programs, ensuring integrated coverage through the buyer journey.
• Operate as the primary partner marketing manager for AMS to marketing leaders; navigate complex negotiations and preserve strategic partnerships while driving Smartsheet's agenda.
• Interact regularly with marketing management on matters spanning multiple functional areas; apply persuasion and subject matter expertise to align stakeholders on departmental outcomes.
• Collaborate closely with regional Field Marketing leaders, Demand Generation, PMM, and Partner Sales to develop joint go-to-market plans and integrated campaign strategies.
• Serve as an internal subject matter expert on partner marketing; recognized across the function for depth of knowledge and strategic counsel.
• Own and manage the AMS partner marketing budget for assigned programs; develop and modify cost plans with accountability for financial outcomes.

Principal Partner Marketing Manager

Chief Marketing Officer

• Own and drive the strategy for targeted, personalized ABM programs to acquire and grow high-value accounts
• Design, scale, and operationalize an ABM engine that connects brand, demand, and sales into a single motion, at global and regional level
• Responsible for the design and execution of Smartsheet's ABM strategy, aligned to the overall marketing and sales goals
• Evangelize ABM and communicate performance across Marketing and Sales leadership to drive clear strategic alignment and understanding of approach and results
• Achieve account and segment pipeline and engagement goals through account based marketing strategies and tactics
• Develop highly relevant messaging for single accounts and account clusters
• Create and execute integrated ABM programs via insight intelligence, digital marketing, email, prospecting, direct mail, events and web bespoke tactics
• Partner closely with Sales, SDRs, Field Marketing, Corporate Marketing and Product Marketing teams to orchestrate 1:1 & 1:Few account messaging, outreach and penetration
• Use predictive marketing, CRM and marketing automation tools to monitor and orchestrate ABM outreach
• Analyze ABM program performance, defining and tracking key performance metrics and measuring ROI to continuously optimize the ABM strategy
• Provide sales teams with relevant playbooks, collateral, and training to maximize program impact.
• Coordinate with client-facing teams to gather feedback, adjust tactics, and synchronize outreach efforts.
• Partner across Marketing (Product, Content, Digital, Field etc) to embed ABM best practices into global campaigns, launches, and customer expansions.
• Other duties as assigned

Global Account Based Marketing Director

• Define and drive Smartsheet's global partner marketing strategy, aligned to FY27 pipeline and ARR targets across AMS, EMEA, and APJ — then own execution against it
• Build and manage the partner marketing calendar and roadmap, from co-sell activation and joint field plays to partner-led demand programs and executive engagement
• Develop co-marketing materials, joint solution briefs, and GTM field plays that translate partner relationships into pipeline — and personally activate them alongside regional partner marketers
• Build and maintain senior relationships with strategic partners, including hyperscalers, LLM providers, GSIs
• Serve as the strategic and executional partner to regional field marketing managers (AMS, EMEA, APJ) setting the global framework and then rolling up your sleeves to activate it in each geo alongside them
• Localize global partner programs for regional markets, working directly with field marketing teams to adapt messaging, assets, and plays to local partner dynamics
• Align closely with Sales, Partner, and Demand Generation on partner-sourced and partner-influenced pipeline goals
• Represent Partner Marketing in cross-functional planning cycles, including QBRs, ENGAGE, and field leadership planning
• In partnership with Product Marketing, develop partner enablement assets, co-branded content, joint solution briefs, and activation playbooks that scale across regions
• Track, report, and optimize partner marketing contribution to pipeline and revenue
• Manage partner marketing budget with rigor, including MDF optimization

Director, Global Partner Marketing

Software Engineer

• Own the engineering vision, charter, and goals for the Views Platform and Reporting pillar, partnering with your product counterpart to co-drive roadmap priorities across the Grid Service, Reports Engine, Dynamic Views, Grid Orchestration layer, and user-facing reporting surfaces.
• Lead 3-4 teams through a layer of Engineering Managers and Principal Engineers, holding them accountable for delivery, reliability, and team health while actively developing them as leaders.
• Drive architectural evolution of the core platform, balancing five-nines availability commitments against the scalability investments required to power Smartsheet's enterprise growth trajectory.
• Own the full reporting stack: both the backend infrastructure and the front-end reporting views and surfaces that enterprise customers depend on for project and portfolio management.
• Define and track engineering and business outcomes for the pillar, including SLO/SLA targets and production reliability signals. Identify systematic production challenges and build pillar-level mechanisms to address them before they become customer issues.
• Initiate and guide cross-team technical efforts spanning multiple upstream dependents and internal consumers, resolving architectural conflicts and making bold decisions that position the platform for future scale.
• Set and maintain a high bar across code quality, test coverage, performance, security, and operational excellence, and build the mechanisms to sustain it at the pillar level.
• Think strategically about customer outcomes, guiding managers and principal engineers to address existing gaps and anticipate future enterprise needs. Represent the pillar in customer conversations as a technical advisor.
• Communicate platform complexity clearly across a wide range of audiences, from your engineering org to executive leadership. Produce clear written artifacts for strategic vision, long-term plans, and pillar reviews that align teams and inform decisions.
• Drive AI adoption across the pillar, holding leaders accountable for AI productivity, enabling AI-first design decisions, and ensuring alignment with cross-product AI strategy.
• Lead strategic hiring planning for the pillar, model a high bar for talent, and build an inclusive culture that develops and retains strong engineering managers and principal engineers.

Director, Engineering, Grid Platform – Reporting Services

General Counsel

• Work with the global Legal and People teams on a wide variety of employment law matters.
• Act as a versatile legal resource, providing support on general corporate matters, commercial contracts, or other legal projects outside of the employment niche as business needs evolve.
• Provide nuanced, actionable employment counsel and legal advice to the People team and other departments with customer-facing responsibilities.
• Collaborate with Legal team members across multiple domestic and international office locations, and various company stakeholders to gather information and develop employment policies with the company’s broader legal strategy in mind.
• Manage outside counsel, including guidance, staffing, case management, and budget–including working closely with outside counsel in Costa Rica and assisting with regular employee relations issues.
• Contribute to the continuous improvement of standard forms of agreement, alternate language playbooks, and internal resource documents pertaining to employment and other legal practice areas.
• Manage a portfolio of employment matters that may include unemployment claims, administrative audits, agency charge, and workers compensation claims.
• Assist in delivering legal training and guidance to management on legal issues, best practices, and company policies.
• Lead and conduct sensitive internal investigations with empathy, objectivity, and discretion, effectively managing stakeholders with varying perspectives.
• Support general business operations and complete special projects as requested.
• Other duties as assigned

Corporate & Employment Counsel II

Solutions Engineer

• Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
• Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
• Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
• Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
• Grow and maintain knowledge for all Smartsheet products, services, and competitors
• Participate in cross-functional and department-wide projects that support strategic initiatives
• Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
• Periodically travel to customer sites as a technical subject matter expert
• Support other duties as needed

Enterprise Solutions Engineer

• Own and maintain the company's top-line revenue model, including ARR, billings, churn, and expansion drivers
• Serve as a deep subject matter expert on core SaaS metrics (ARR, NRR, GRR, churn, expansion, LTV/CAC); go beyond reporting the numbers to understand and articulate what is driving results and what they mean for the business
• Lead the company-wide long-range planning (LRP) process, partnering with FP&A, strategy, and executive leadership to develop and maintain a flexible, multi-scenario financial model
• Drive alignment between LRP, annual operating plan, and rolling forecast assumptions
• Identify and surface key model sensitivities to help leadership prioritize investments and trade-offs
• Own reporting and deep-dive analysis across core SaaS and business performance metrics (ARR, NRR, GRR, churn, expansion, pipeline, pricing, and product usage); go beyond the numbers to explain what's driving results and why it matters
• Partner cross-functionally with pricing, pipeline, and product teams to synthesize insights into cohesive narratives for senior leadership and board materials
• Partner with Corporate Development and FP&A leadership on M&A financial modeling, due diligence support, and integration planning
• Assist in building acquisition models and post-close integration tracking
• Manage and develop direct reports, including goal setting, prioritization, and individual development planning
• Contribute to the team strategy and lead improvement initiatives
• Set clear objectives, evaluate progress, coach, train, and instill a high performance culture with focus on teamwork, excellence and ownership for resolving issues
• Proactively identify and implement improvements to FP&A processes, systems, and reporting cadences to increase team efficiency and output quality
• Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities
• Other duties as assigned

Senior Finance Manager, Corporate FP&A

Product Manager

• Own the strategy, roadmap, and execution for specialized AI agents and evaluation infrastructure
• Ship large, technically complex agent capabilities end-to-end with with a high degree of autonomy
• Define agentic development standards that enable teams beyond your own to build high-quality agents
• Mentor and develop junior PMs on your team
• Build strong cross-functional partnerships with engineering, design, and data science to drive alignment and move work forward
• Support other duties as assigned

Senior Product Manager – Applied AI

• Lead and grow a high-performing engineering team responsible for Enterprise Audit capabilities (e.g., audit trail, admin activity tracking, audit log APIs/exports, retention policies, and audit experiences).
• Define and drive the Enterprise Audit roadmap in partnership with Product, Security, Compliance, and other engineering teams—balancing customer value, compliance requirements, and platform sustainability.
• Own architecture and delivery of highly reliable, secure, and scalable audit systems, including event capture, processing, storage, and query/reporting at enterprise scale.
• Build audit as a platform capability with strong guarantees (integrity, durability, tamper resistance, and clear schemas), enabling other teams to emit and consume auditable events consistently.
• Embed security and privacy into everything (least privilege, encryption, defensible access patterns, data minimization, and clear retention/deletion behaviors).
• Establish operational excellence: SLIs/SLOs, monitoring, incident response, capacity planning, and on-call health for audit services.
• Coach and develop engineers and leads, creating a strong culture of ownership, high-quality delivery, and continuous improvement.
• Communicate clearly and proactively with stakeholders and leadership on progress, tradeoffs, risks, and outcomes.

Senior Manager, Engineering – Enterprise Audit

Full-stack Engineer

• Own agent quality end-to-end: diagnosis, improvement, and validation across SmartAssist's orchestrator and subagents
• Identify failure modes across quality dimensions factual accuracy, completeness, tone, actionability, and latency and prioritize what to fix
• Drive quality improvements through prompt engineering, context engineering, and RAG retrieval tuning
• Extend and mature our evaluation framework: scorers, golden datasets, regression gates, and online evaluation for production traffic
• Close the feedback loop ensure that every change has a measurable, attributable quality signal
• Collaborate with our Agent Architecture lead to distinguish quality problems that require prompt/context solutions from those that require structural fixes
• Establish repeatable methodology that scales beyond any single agent or subagent

Senior Software Engineer II – Applied AI and Evaluations

• Be the Expert in the Room: Lead your customers and your cross functional peers through strong business and technical acumen by advising them on best practices that drive measurable value, advising customers to modernize and optimize their workflows across a variety of industries and use cases.
• Lead Transformational Engagements: Partner with customers to design and implement strategic solutions, leveraging a broad range of Smartsheet capabilities to drive organizational change and maximize long-term value.
• Design Modern Solutions: Lead in-depth discovery sessions to understand business challenges and design custom solutions that incorporate AI-native functionalities and best-in-class automation.
• Iterate and Build: Develop Smartsheet solutions through prototyping and iterative sprints, incorporating frequent customer feedback to ensure the final product meets complex business needs.
• Validate and Quality Test: Review solution designs through internal testing and facilitate user acceptance testing with stakeholders to ensure deliverable accuracy and depth.
• Manage Project Outcomes: Take full ownership of project delivery, including timeline, deliverables, scope, and budget, while taking a proactive approach to mitigating risks in partnership with the customer team, internal project team, and internal account team.
• Commit to Continuous Learning and Innovation: Stay current on rapidly evolving industry trends and Smartsheet capabilities, maintaining an open mindset toward testing, learning, and sharing new delivery methodologies.
• Collaborate and Mentor: Partner with fellow consulting team members to share insights from customers and relevant industries and participate in the department’s mentor program both as a mentee and mentor.
• Partner on Expansion Opportunities: Identify product and services expansion opportunities, collaborating closely with Sales to influence account strategy and drive customer growth.
• Maintain Operational Standards: Consistently perform against individual and team KPIs, including target billable utilization, project margin targets, customer satisfaction ratings, and accurate data maintenance.
• Other duties as assigned.