Smartsheet

Full-stack Engineer

• Architect End-to-End Workflow Systems
• Own, build, and iterate on the Workflow Builder across the entire stack
• Drive system design, data modeling, and API contracts
• Participate in cross-functional architectural discussions
• Advance our Front-End Architecture
• Build production-grade visual features using React (v18+)
• Integrate and extend modern component libraries (e.g., MUI, Radix UI, Shadcn/ui)
• Build Scalable and Secure Back-End Services
• Develop high-availability, secure back-end services and microservices
• Design, implement, and maintain highly performant REST or GraphQL APIs
• Define and uphold coding standards
• Deliver High Quality at Scale
• Monitor and optimize full-stack performance metrics
• Write comprehensive test suites
• Partner closely with UX designers and Product Managers
• Mentor & Lead
• Serve as a technical mentor for junior and mid-level engineers
• Contribute to technical roadmap planning
• Strategically Apply AI Tools
• Champion the use of AI-assisted development tools
• Build and evaluate AI-powered features

Senior Software Engineer I, Remote Eligible

Business Intelligence Developer

• Design, build, and maintain governed metric models — standardised, reusable definitions of business KPIs that dashboards, reports, and AI agents all query from a single source of truth
• Own the automation and maintenance of corporate scorecards and executive reporting (SLT/XLT), ensuring trusted, timely data with AI-powered anomaly detection and alerting
• Conduct deep dives on key KPIs and company goals, surfacing actionable insights and translating short- and long-term business priorities into data-driven recommendations shared via reviews and async updates
• Lead metric certification and governance — maintain a centralised KPI glossary, standardise dashboards, and retire stale reporting assets
• Build AI agent integrations (MCP servers, skills, subagents) that allow tools like Claude and Snowflake Cortex to query enterprise data through the semantic layer with metric-correct SQL
• Drive self-serve analytics enablement — documentation, training, dashboard quality checks, and experimentation governance across Amplitude, Tableau, and other platforms
• Partner with Product, Engineering, Finance, GTM, and Customer Success to align metric definitions and data sources cross-functionally
• Translate qualitative UX signals and customer feedback into measurable data pipelines

Senior Business Intelligence Engineer, Enterprise Intelligence

Product Manager

• Define, prioritize, and drive the future roadmap for project management capabilities, ensuring alignment with customer needs, company objectives, and industry best practices.
• Own the end-to-end delivery of a new, scalable Gantt View experience, ensuring a compelling, high-quality customer experience that sets a new bar for Smartsheet.
• Work in close partnership with design, engineering, user research, data science, and analytics teams to create, test, and launch proposed new capabilities and validate hypotheses.
• Leverage internal and external data to guide experimentation, make informed product decisions, and evaluate the success of launches.
• Regularly present product strategy, concepts, health metrics, and roadmap updates to senior leadership to educate, influence, and align stakeholders across the company.
• Operate effectively at both strategic and tactical levels, forming strong cross-team partnerships rooted in driving maximum customer benefit.

Senior Product Manager II – Gantt View

• Own and drive the execution roadmap for the Audit & History product area, including platform-level audit logging, sheet and data-level history, restoration workflows, and emerging unified access and observability experiences
• Serve as the product owner across multiple, technically interdependent engineering teams, making clear scoping and sequencing decisions on features that often carry infrastructure and architectural implications
• Lead customer and user discovery with enterprise personas—SysAdmins, compliance officers, security and IT leaders, and PMO owners—to surface signal, validate assumptions, and pressure-test designs before they ship
• Author crisp product briefs, requirements docs, and feature specs that design and engineering can execute on without ambiguity, from early discovery through to GA and post-launch iteration
• Drive cross-functional alignment across UX research, design, GTM, Customer Success, and data and analytics teams to move features from concept to GA and adoption
• Represent the Audit & History product area in leadership reviews, WBRs, and customer-facing conversations, including enterprise account escalations and executive briefings
• Partner with engineering on-call and support teams to triage and prioritise customer-impacting production issues in the Audit & History space
• Define success metrics for every feature you ship and partner with data and analytics teams to ensure proper instrumentation, dashboards, and reporting from day one
• Contribute to pricing and packaging decisions for new and existing Audit & History capabilities, working alongside pricing, sales, and GTM to position offerings effectively
• Collaborate effectively with engineering and design team members, fostering a culture of technical excellence and collaborative product delivery
• Perform other duties as assigned

Senior Product Manager II, Audit & History

IT Support

• Support the IT automation function, driving initiatives that reduce repetitive work
• Identify repetitive Tier 1 tasks and drive end-to-end automation
• Evaluate and build AI-augmented automation
• Mentor team on automation best practices
• Manage India-based Service Desk team and ensure clear direction
• Monitor team performance against SLAs, quality standards, and service desk metrics
• Resolve tickets across hardware, software, network, and user access
• Perform desktop administration tasks
• Create and maintain knowledge base articles

Senior Software Engineer I, Remote Eligible

Senior Business Intelligence Engineer, Enterprise Intelligence

Senior Product Manager II – Gantt View

Senior Product Manager II, Audit & History

Senior Manager, IT Service Desk – Automation