Smartsheet

Solutions Engineer – Development Manager

Smartsheet

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $117,500 - $142,500 per year

About the role

  • Develop and maintain comprehensive onboarding content and course creation that aligns with Solutions Engineering readiness to ensure new hires have a strong foundation for success.
  • Partner with and provide comprehensive support to new Solutions Engineers throughout their first 90 days of employment, encompassing all aspects of their role responsibilities and sales support.
  • Ensure all new Solutions Engineers have the essential knowledge and resources they need within their first year of employment.
  • Support the creation and management of strategic programs, such as continuing education programs or enablement programs to keep the Solutions Engineering team up-to-date with industry trends and best practices, ensuring they remain competitive in the market, as well as supporting new product knowledge.
  • Support the career development of Solutions Engineers by providing coaching and mentoring to help them grow professionally, ensuring they have a path to advance their careers within the organization.
  • Drive development project deliverables aligned with strategic goals set by senior leaders.
  • Maintain role excellence and proficiency within the Solutions Engineering team through ongoing training and assessment, keeping the team's skills current and relevant.
  • Provide leadership enablement support to executives and managers within the Solutions Engineering department, ensuring they have the tools and resources they need to succeed in their roles.
  • Coordinate and plan events for the Solution Engineering team to ensure they are up-to-date with key themes and developments within the industry, fostering a culture of learning and innovation.
  • Collaborate with all enablement teams to manage new systems and tools implementations, enhancement projects, roadmap strategies, and change management plans for the Solutions Engineering org.
  • Develop, create, and distribute reports that provide leadership with key business insights including program adoption, content effectiveness, and more.
  • Partner with cross-department peers to align developmental goals, ensuring the team is working in harmony with other departments and teams across the organization.
  • Become an expert at Smartsheet's products and provide technical support as needed for the demo environment.
  • Support other duties as assigned.

Requirements

  • At least 3 years experience in Presales
  • At least 3 years experience in SE Development and/or Program Management
  • Experience creating impactful documentation, onboarding collateral or instructional materials including presentations and online training
  • High level of technical aptitude
  • Excellent communication skills with the ability to motivate people
  • Problem-solving skills
  • The ability to manage teams/projects in multiple locations and time zones
Benefits
  • Medical/vision and dental coverage options for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboarding content developmentcourse creationprogram managementdocumentation creationinstructional materials developmenttechnical aptitudeproject managementreport developmentchange managementsales support
Soft Skills
communication skillsmotivational skillsproblem-solving skillscoachingmentoringteam managementcollaborationleadershiporganizational skillsadaptability