Smartsheet

Senior Product Manager II, Identity & Authentication

Smartsheet

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

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Job Level

Senior

About the role

  • Contribute to the long-term vision for Smartsheet’s Identity and Authentication capabilities, including Single Sign-On (SSO), MFA, and secure login experiences
  • Own the execution roadmap for critical IAM features, including integration with major Identity Providers, user provisioning, federated identity, and user lifecycle management
  • Serve as the primary product owner for core authentication protocols (e.g., SAML, OAuth 2.0, OIDC), ensuring compliance, reliability, and ease of setup for IT administrators
  • Identify and scope enhancements to existing monetizable features, working with pricing and sales teams to improve the adoption and value of our premium security and identity offerings.
  • Collaborate closely with Security and Platform Engineering teams to drive platform-wide standards for authorization and session management that are scalable and resilient
  • Analyse market trends, competitive offerings, and customer feedback from IT and Security Administrators to inform feature prioritization and optimize the administrative experience
  • Represent identity and authentication product capabilities internally and externally (e.g., with customers and partners), clearly communicating the security, compliance, and usability value of your features
  • Collaborate effectively with and offer informal mentorship to engineering and design team members, fostering a culture of technical excellence and collaborative product delivery
  • Perform other duties as assigned

Requirements

  • 6+ years of product management experience, including delivering impactful SaaS or enterprise software solutions
  • 2+ years of direct experience in Identity and Access Management (IAM), focusing on B2B authentication, authorization, or user lifecycle management products
  • Proven ability to define and execute feature-level roadmaps for complex and highly technical platform areas
  • Deep technical understanding of core identity protocols (SAML 2.0, OAuth 2.0, OpenID Connect), user provisioning standards (SCIM), and security best practices for session management and MFA
  • Demonstrated success in driving cross-functional team collaboration, particularly with platform and security engineering teams
  • Excellent communication skills and the ability to articulate technical security concepts clearly to both technical and non-technical stakeholders.
  • Data-driven mindset with a focus on core metrics like successful login rates, setup time, and security feature adoption
  • Legally eligible to work in India on an ongoing basis
  • Fluency in English is required.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Identity and Access Management (IAM)Single Sign-On (SSO)Multi-Factor Authentication (MFA)SAML 2.0OAuth 2.0OpenID Connectuser provisioningSCIMsession managementsecurity best practices
Soft Skills
communication skillscross-functional collaborationmentorshipdata-driven mindsetarticulation of technical concepts