SmartCommerce

Retail Partnerships Manager

SmartCommerce

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $95,000 per year

About the role

  • Create a comprehensive retailer acquisition strategy across retail categories to ensure deep retail coverage, secure sales data and create sticky retailer relationships.
  • Source and engage retail partners—e.g. retailers, marketplaces, channel distributors, unearth new opportunities through networking and turning them into long-term partnerships.
  • Drive activation and enablement of retail partners by bringing together internal teams to operationalize retailer set up, data onboarding and sales data ingestion
  • Identify, onboard, and manage retailer and affiliate partners across global platforms (CJ, Impact, AWIN, Rakuten, Belboon, TradeDoubler, etc.).
  • Collaborate with Product, Engineering, and Ops on affiliate accelerator builds, platform integrations, and missing data configuration or clarifying missing transactions.
  • Act as escalation point for partner issues, ensuring fast resolution and positive retailer relationships.
  • Remain in regular contact with your clients and provide professional support to understand and meet their needs to maximize customer loyalty. Nurture, and grow existing partnerships.
  • Negotiate and manage commercial terms, integrations, and joint marketing.
  • Track retailer and affiliate performance, commissions, and ROI; share insights internally to optimize spend and partner strategy.
  • Use Salesforce and Jira to document partner activity and manage platform setup workstreams.
  • Create detailed business plans designed to attain predetermined goals and quotas.
  • Communicate and report on successes and obstacles to overcome.
  • The role is a remote position with some travel expected for in-person meetings and/or conferences.

Requirements

  • Retail industry knowledge and partnership experience with solid knowledge of the retailer and affiliate ecosystems, platforms & networks.
  • Strategic with a bias for action
  • Superior cross-functional collaboration skills
  • Strong verbal and written communication skills, able to simplify technical and contractual concepts.
  • History and evidence of meeting and exceeding targets.
  • Comfortable helping to lead complex negotiations.
  • Ability to lead analysis-driven processes and have proven closing skills (internal or external).
  • Able to operate in an ambiguous and fast-paced environment.
  • Excellent presentation skills and ability to build relationships.
  • Bonus points for experience in CPG.
  • College degree required, BSc or BA in business administration, sales or marketing preferred.
Benefits
  • Health Care Plans (Medical, Dental & Vision)
  • Retirement Plan (401k, Profit Sharing)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Long-Term Disability
  • Short- Term Disability
  • Flexible Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Work From Home/Remote
  • Wellness Resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retailer acquisition strategydata onboardingsales data ingestionperformance trackingROI analysisnegotiationbusiness planningclosing skillscross-functional collaboration
Soft Skills
strategic thinkingcommunicationrelationship buildingproblem solvingpresentation skillscustomer loyaltyleadershipadaptabilitynetworking
Certifications
BScBA