Smart Source LLC

Account Manager

• The Account Manager is responsible for gaining a clear understanding of the existing client needs, develop and strengthen relationships while managing sourcing and production activities.
• Works closely with Account Executive and/or Director on account strategies to increase the Company’s service offerings to generate more revenue.
• Collaborates with Account Executive, Account Director and/or client to facilitate new sales opportunities while building client relationships.
• Identifies areas for service and process improvement.

Business Development Rep

• Identify, develop, and close new business opportunities with leading organizations.
• Build and manage senior-level client relationships, serving as a trusted strategic partner.
• Lead the full sales process — from qualification and solution design to negotiation and close.
• Collaborate with internal strategy, marketing, and analytics experts to deliver powerful, integrated growth solutions.
• Stay ahead of emerging trends in marketing, CRM, data, and AI to enhance client strategy and performance.
• Represent Smart Source at industry events and forums, building visibility and credibility.

Business Development Manager

Account Executive

• Develop and maintain relationships with new and existing clients
• Identify and pursue new business opportunities to sell printed marketing materials, promotional items, branded apparel and packaging
• Conduct market research and analyze industry trends
• Create and deliver sales presentations to potential clients
• Negotiate contracts and pricing agreements
• Collaborate with internal teams to ensure client satisfaction
• Provide ongoing account management and support

Project Manager

• Manage complex, high-value client orders and projects from start to finish.
• Oversee order execution, maintaining strong client relationships, and ensuring on-time delivery.
• Optimize operational efficiency and support multiple Account Executives.
• Act as the primary liaison between clients, vendors, and internal teams.
• Oversee the full order lifecycle—from sourcing and procurement to fulfillment.
• Utilize project management tools to track performance, revenue, and timelines.
• Manage client eCommerce platforms, including store builds and workflows.
• Identify opportunities to improve cost efficiency, service delivery, and internal processes.
• Collaborate with Account Executives to support sales growth and strengthen client relationships.
• Provide guidance, training, and support to team members as needed.

Senior Project Manager

• Managing client orders from inception to completion
• Ensuring timely fulfillment
• Maintaining strong client relationships
• Optimizing internal processes to drive operational efficiency
• Managing multiple high-volume Promotional and Print projects
• Serving as the primary client contact to ensure satisfaction and retention
• Overseeing full order lifecycle—from sourcing and quoting to delivery
• Gathering order specifications and managing vendor relationships
• Tracking production schedules to ensure cost efficiency and on-time delivery
• Driving process improvements and operational efficiency
• Managing logistics and inventory