Project Manager

Smart Source LLC

Project Manager responsible for managing client orders from inception to completion. Ensuring satisfaction, retention, and operational efficiency for Smart Source's printing and promotional products.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage client orders from inception to completion
Ensure timely fulfillment and maintain strong client relationships
Drive operational efficiency
Manage multiple high-volume Promotional and Print projects
Serve as primary client contact ensuring satisfaction and retention
Oversee full order lifecycle—from sourcing and quoting to delivery
Collaborate across internal teams and manage vendor relationships
Manage logistics, inventory, and eCommerce platforms
Ensure exceptional customer service and compliance with internal processes

Requirements

What you’ll need

5+ years of experience in project management or client-facing roles
3+ years specifically in print and promotional products
Proficient in Microsoft Office (especially Excel), Google Workspace, and ERP systems
Strong organizational, communication, and problem-solving skills
Deep knowledge of product categories including print, direct mail, branded merchandise, and vendor management
Self-motivated, detail-oriented, and capable of working independently while collaborating with internal teams as needed

Benefits

Comp & perks

Eligible for performance-based incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Order ManagementOperational EfficiencyInventory ManagementECommerce PlatformsMicrosoft OfficeGoogle WorkspaceERP SystemsProblem-SolvingQuotingSourcing

Soft Skills

Organizational SkillsCommunication SkillsDetail-OrientedSelf-Motivated