Human Resources Business Partner
Smart Care
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Serve as a trusted advisor to operations leaders, providing strategic guidance on organizational effectiveness, workforce planning, and people-related decisions
- Own and drive the execution of people strategies that directly support business goals, including performance, engagement, and retention outcomes
- Establish and maintain a strong rhythm of business with leaders, including regular operational check-ins, talent reviews, and workforce planning discussions
- Own execution of core HR processes (performance management, talent reviews, workforce planning), ensuring consistency, quality, and timeliness across the business
- Monitor and act on key workforce metrics (e.g., turnover, vacancy, engagement), partnering with leaders to drive accountability and improve outcomes
- Partner with leaders to assess organizational health, using data and insights to diagnose challenges and implement targeted solutions
- Provide strategic HR support across a multi-site technician workforce, including both union and non-union team members, ensuring alignment with collective bargaining agreements and consistent application of policies
- Provide hands-on support and guidance on employee relations matters, ensuring timely resolution, fairness, and alignment with company policies and labor agreements
- Ensure compliance with employment laws, company policies, and collective bargaining agreements, minimizing organizational risk
- Coach leaders to strengthen leadership capability, accountability, and decision-making
- Identify root causes of organizational challenges and design solutions that are simple, scalable, and effective, avoiding unnecessary complexity or bureaucracy
- Deliver solutions with a focus on speed, practicality, and ease of adoption within the business
- Partner cross-functionally to implement programs and initiatives that enhance the overall Team Member experience
Requirements
- 7+ years of HR Business Partner or HR generalist experience, supporting multi-site operations
- Experience supporting both exempt and non-exempt populations, with working knowledge of union environments and labor relations
- Proven ability to influence and challenge leaders at multiple levels, including senior leadership, to drive organizational change
- Strong business acumen with the ability to connect people strategies to business outcomes
- Demonstrated experience using data and insights to inform decisions and drive action
- Experience in coaching, organizational design, performance management, employee relations, and leadership development
- Ability to operate effectively in fast-paced, ambiguous environments while prioritizing and executing with discipline
- Strong collaboration and relationship-building skills across a variety of stakeholders
- Genuine curiosity, sound judgment, and a proactive approach to problem-solving
- Ability to travel up to 30% (car and air)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Employee development programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR Business Partnerperformance managementtalent reviewsworkforce planningemployee relationsorganizational designleadership developmentdata analysislabor relationscompliance with employment laws
Soft Skills
strategic guidanceinfluencebusiness acumencollaborationrelationship-buildingproblem-solvingcoachingcuriosityjudgmentaccountability