Smart Apartment Data

Customer Support Specialist, Locator Support

Smart Apartment Data

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱30,000 - ₱35,000 per month

About the role

  • Provide customer support through calls, email, and chat
  • Assist locator clients in navigating our platform
  • Explain features and guide users step-by-step
  • Troubleshoot common issues and provide solutions
  • Escalate complex cases when necessary
  • Maintain clear, professional communication with clients

Requirements

  • At least 2 years of BPO or customer support experience
  • Experience handling voice and non-voice support
  • Excellent English communication skills (spoken and written)
  • Comfortable learning and using software applications
  • Reliable internet connection and home workspace
  • Available to work US Central Time hours
Benefits
  • 100% remote / home-based work
  • Monthly salary: PHP 30,000 – 35,000
  • Collaborative and supportive team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer supporttroubleshootingsoftware applications
Soft Skills
communicationproblem-solvingreliabilityadaptability