SLYNET AG

Engineer

• As an ICT Support Engineer, you act as a competent point of contact for our customers
• When required, you commission client, server and network systems on site
• Take assigned days on the helpdesk
• Responsible for receiving, qualifying and prioritizing incidents and support cases
• Handle support cases largely independently
• Opportunity to gradually assume operational responsibility for individual SLYNET services
• Technical contact person for the service, including maintenance and further development

ICT Support Engineer – Cloud and IT Services

• As an ICT System Engineer, you identify requirements based on customer needs and develop solutions accordingly.
• In the team you implement holistic system solutions (client, network, server, cloud, software and security), take on project leads and ensure the stable operation of our services.
• Our team and our customers support you with tasks and incidents and see you as a competent point of contact.
• You organize yourself and work on your tasks according to priorities.
• If required, you receive support from your team colleagues.
• After a comprehensive onboarding, you will have the opportunity to gradually take operational responsibility for individual SLYNET services. This includes, among other things, acting as the technical contact person, maintaining and further developing the service.

ICT Support Engineer – Cloud and IT Services

ICT System Engineer, Cloud and IT Services