Sleek

Accounting Manager

• Oversee a portfolio of SME clients, ensuring the timely and high-quality delivery of accounting and tax services
• Lead a team of junior and senior accountants to achieve a high client satisfaction
• Provide accounting and tax services to a portfolio of Australian startup and SME clients
• Liaising with the ATO on behalf of clients
• BAS preparation and submission
• Tax return preparation and submission
• Provide supervision and control for remote bookkeeping clients
• Advising and engaging with clients on various accounting & taxation matters
• Hire, train, nurture and grow a team of like minded accountants

Accounting Manager – Public Practice

• Be the backbone of Sleek’s Australian tax services – help us scale our internal processes and set the standard for excellence.
• Manage your own portfolio of startup and SME clients – from advisory to compliance, you’re their go-to expert.
• Represent clients confidently with the ATO – you're their tax hero.
• Own the end-to-end BAS and tax return prep & lodgment process – accuracy is your middle name.
• Provide guidance and quality control for our remote bookkeeping team – because great numbers start with clean books.
• Act as a trusted advisor on all things accounting and tax – from planning to problem-solving.
• Lead, mentor and grow a team of like-minded, ambitious bookkeepers and tax accountants – we’re building a dream team, and you’re at the helm.

Accounting Manager, Tax Agent – TPB Registered

Ecommerce

• You will drive revenue growth by converting site visitors into customers through funnel optimization, experimentation, CRO, and AI-driven user experiences, with the long-term goal of owning the full funnel and Revenue per Visitor (RPV) for a market.
• During the first six months, you will focus on improving the visitor-to-funnel-start conversion rate across key markets. This will be achieved by optimizing landing pages, CTAs, and funnel entry messaging, while ensuring that traffic intent is perfectly aligned with the landing experience.
• Simultaneously, you will work to improve the lead generation rate on top paid landing pages by running targeted A/B tests on page structure, copy, and layout to maximize performance in close collaboration with the paid marketing team.
• Over a twelve-month horizon, you will launch an AI-driven advisor for service and price discovery while optimizing the site for LLM-driven discovery and emerging AI browsing behaviors, using AI tools to improve overall workflows and funnel efficiency.
• As you influence key pricing, packaging, and monetization decisions, you will progressively take on end-to-end ownership of full funnel performance and Revenue per Visitor (RPV) for a designated market.

eCommerce Manager – Growth

Content Writer

• Create and optimise Search Engine Optimization (SEO), Conversion Rate Optimization (CRO), and Generative Engine Optimization (GEO) focused content specifically tailored for the Australian market.
• Experiment with emerging AI search workflows and actively contribute to the development of internal content best practices.
• Improve content structure, clarity, discoverability, and conversion performance across digital channels.
• Collaborate with SEO, Product and Marketing teams.
• Maintain high editorial, search engine, and brand quality standards across all published assets.
• Evaluate and improve AI-generated outputs by using strong editorial judgment.

AI-native Content Writer – Associate

Customer Support

• Deliver exceptional, trilingual (English/Mandarin/Cantonese) remote support for our clients—entrepreneurs and SMEs navigating business incorporation, accounting, and compliance in Hong Kong.
• Follow up with clients for feedback and submissions of documents.
• Resolve customer inquiries via email, live chat, and phone with a focus on speed and clarity.
• Guide clients through Sleek’s digital platforms (e.g., onboarding, document submissions).
• Troubleshoot issues related to business incorporation, accounting, and more, escalating to internal teams when needed.
• Work closely with Sales, Compliance, Corporate Secretary, Accounting and Tech teams to ensure seamless service.
• Identify recurring customer pain points and suggest improvements to workflows or help center content.

Customer Support Executive

Onboarding Specialist

• End-to-End Onboarding: Own the client onboarding journey, ensuring a tailored and delightful experience that secures long-term retention.
• Accuracy & Quality: Maintain 100% accuracy in client billings, statutory filings, and adherence to Sleek’s Terms & Conditions.
• The "Three-Day" Vision: Execute workflows with speed and precision, relentlessly pursuing the goal of less than three business days of "Sleek Time" for client processing. Proactively inform clients in case of roadblocks or any further information needed.
• Focus on Tangible KPIs: Maintain high CSAT and aim for lowest time to onboard.
• Regulatory Mastery: Apply expertise in ACRA regulations, the Companies Act 1967, and AML/CFT policies to ensure every client is onboarded with absolute compliance.
• Workflow Efficiency: Organise daily tasks effectively to ensure all deliverables align with scope and tight timelines while maintaining strict client confidentiality. Follow SOP and onboarding processes.
• AI-Augmented Execution: Utilise Sleek’s automation and AI tools to streamline manual tasks, transitioning toward a 100% efficient, system-driven workflow.
• Continuous Evolution: Participate in a "continuous improvement" loop by providing feedback to management to help refine and simplify processes every month.
• Stakeholder Support: Collaborate with the Head of Client Onboarding and Team Leader to implement the Sleek Strategic Roadmap and scalable workflows.
• Problem Solving: Act as a primary point of contact for client queries, resolving requests with precision and escalating complex matters when necessary.
• Collaboration: Collaborate with Compliance, Corporate Secretary, and Sales to deliver the best experience to the client.

Client Onboarding Executive

Accountant

• Prepare year-end accounts for limited companies, partnerships and sole traders
• Corporation tax returns
• VAT returns
• Bookkeeping, where required
• Personal Tax returns
• Deliver an excellent client experience
• Liaise with clients

Accountant – UK

• You will manage a portfolio of Australian SME clients, ensuring:
• - Accurate and compliant BAS & IAS lodgements
• - Clean, reconciled financial records
• - Reliable monthly management reporting
• - Clear financial insights that help clients make decisions
• - More than compliance, you will act as the go-to accounting partner for your clients.
• Direct communication with Australian clients
• Advisory exposure — not just processing work
• Ownership of your client portfolio
• Collaboration with AU tax professionals
• Long-term, stable Australian portfolio