Insurance Customer Service Representative
Slash Staffing
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Respond to client inquiries regarding insurance policies
- Process policy changes, endorsements, and updates
- Assist with certificate of insurance requests
- Support policy renewals and follow-ups
- Update and maintain client records in agency management systems
- Communicate with carriers when necessary
- Maintain accurate documentation of all client interactions
Requirements
- Previous experience working for an insurance agency or brokerage
- Strong written and verbal English communication
- Customer service experience
- Attention to detail and strong organization
- Comfortable working with CRM or agency management systems
- Ability to multitask and manage multiple requests
Benefits
- Health insurance
- 401(k)
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong written communicationstrong verbal communicationcustomer serviceattention to detailstrong organizationmultitaskingmanaging multiple requests