SKUTOPIA

Full-stack Engineer

• Drive SKUTOPIA products forward by enhancing feature sets
• Design and deliver high quality software
• Gather requirements, seek feedback, and launch impactful solutions
• Collaborate closely with operations staff in fulfilment centres
• Foster an inclusive culture and scale-up mindset

Senior Software Engineer

Bookkeeper

• Generate, issue and track invoices to merchants/customers according to agreed schedule, pricing plans and service usage
• Maintain billing accuracy - check that billed amounts align with contracts, usage, price plans, discounts, etc.
• Monitor outstanding accounts receivable ledgers, ageing reports, and follow up on overdue invoices
• Work with merchants when payments are slow or withheld due to billing inaccuracies, disputes or other issues: identify root cause, solve the problem and liaise with Customer Success and Finance teams to resolve
• Reconcile ledger entries, payments received (via bank, payment gateway, etc), invoice adjustments, credits/refunds and reconcile with general ledger
• Assist in month-end close tasks for accounts receivable, including preparing summaries, reports, and supporting documentation for finance leadership
• Maintain and improve billing/AR process documentation and templates: identify trends, propose and implement improvements to reduce errors, manual workload and payment delays
• Support ad-hoc finance/Billing/AR projects, as required (for example, integration of new merchants, new billing modules, automation opportunities)
• Work collaboratively with internal teams (Customer Success, Sales, Finance, Operations) to ensure billing readiness, merchant onboarding, service changes and contract amendments are reflected in the billing system
• Provide regular cross-functional reporting: outstanding AR, billing error rate, average days to payment, dispute resolution status, etc.
• Contribute to a culture of continuous improvement within the Finance & Billing team