Skroutz

Product Designer

• Collaborate in a Product Trio: Work shoulder-to-shoulder with Product Managers and Engineers to define roadmaps and influence the long-term strategy of the Growth pillar.
• Own the Lifecycle: From high-level discovery and wireframing to high-fidelity prototypes and final QA. You’ll tackle ambiguous problems and turn them into clear, actionable designs.
• Design for Every Surface: Whether it's a mobile-first checkout moment or a complex merchant-facing growth tool, you’ll ensure a cohesive experience across Web, iOS, and Android.
• Experiment & Iterate: Run design sprints and workshops to spark innovation. You’ll be at the heart of our "test and learn" culture.
• Be a Mentor & Peer: Share your knowledge with the wider design team, contributing to our design culture and mentoring others as we all grow together.

Senior Product Designer, Consumer Growth

Customer Success Manager

• Build, maintain and create strong relationships with international merchants
• Act as the commercial owner for seller growth across designated international markets
• Resolve clients’ issues and complaints
• Work with the internal teams dedicated to the same client account to ensure open communication and that we meet client needs
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meet all client needs and deliverables according to proposed timelines
• Conduct regular check-ins, business reviews and growth meetings with merchants to ensure their ongoing success, satisfaction and adoption of available services

International Partners Success Manager

Full-stack Engineer

• Maintain and implement parts of the payment infrastructure in order to increase performance, robustness and visibility.
• Create monitoring and auditing tools to facilitate troubleshooting payment transactions and detecting/mitigating fraud incidents
• Integrate with third party APIs
• Provide tools to our support agents that are going to help with payment related tickets
• Maintain and extend the existing integration with our ERP

Software Engineer, Payments Team

• - Design, develop, and maintain production AI systems including our conversational search agent and support assistant
• - Build and optimize LLM-powered workflows using LangChain and LangGraph for multi-agent orchestration
• - Implement semantic search capabilities and multi-source data fusion to provide accurate, contextual responses
• - Develop and maintain APIs and services using FastAPI that integrate AI capabilities into our marketplace
• - Integrate AI features into our main Ruby on Rails application, ensuring seamless user experiences
• - Work with state-of-the-art LLM technologies and contribute to architectural decisions about our AI infrastructure
• - Collaborate with data scientists, backend engineers, and product teams to deliver AI features that amaze our users
• - Build robust evaluation frameworks and monitoring systems to ensure quality and reliability of AI systems
• - Optimize system performance, latency, and cost efficiency of LLM-based applications
• - Stay current with the rapidly evolving AI/LLM ecosystem and bring innovative solutions to the team

Senior Product Designer, Consumer Growth

International Partners Success Manager

Software Engineer, Payments Team

Software Engineer, Core ML Team