SKOLAE

Counselor

• Develop and retain clients by offering tailored training programs
• Prospect and grow the customer base within the regional territory
• Qualify prospect and client databases
• Telephone prospecting
• Deploy and monitor skills development plans
• Arrange client and prospect meetings
• Draft commercial proposals and follow up on payments
• Maintain client relationships and ensure smooth delivery of sold services
• Analyze client satisfaction rates and propose corrective actions

Training Advisor

Communications

• Participate in developing the communication plan and ensure its implementation
• Create and update communication materials
• Produce web and audiovisual content
• Manage email and SMS campaigns
• Monitor public relations (PR)
• Participate in and support the organization of events

Communications Officer

Administrative Assistant

• Primary contact for trainees, trainers, institutional partners and companies (Pôle Emploi) in the region
• Drafting and publishing course listings on M2i's website and on Hellowork
• Sourcing candidates from our candidate pool and from APEC, Pôle Emploi and LinkedIn
• Organizing and facilitating information sessions (Réunions d’Informations Collectives)
• Participating in regional forums and trade shows
• Conducting telephone pre-qualifications, recruitment interviews and selection tests
• Preparing trainees' administrative files and managing them throughout the training
• Processing regional remuneration files and tracking trainee payments
• Updating institutional platforms (SIGMA, DEFI, KAIROS)
• Managing administrative relationships with partner and referring organizations
• Conducting interim reviews with trainees
• Administrative follow-up of internships or educational projects
• Issuing invoices on SIGMA and tracking them
• Monitoring trainees' certifications
• Preparing final reports at the end of activities

• Develop new partnerships to offer appropriate training
• Prospect for and grow the client base across the regional area
• Qualify prospect and client files
• Organize meetings with clients and prospects
• Draft commercial proposals and follow up on payments
• Develop and implement training programs and solutions
• Advise and assist clients in organizing their training arrangements
• Represent the training organization Groupe M2i

Collections

• Identify and negotiate amicable solutions with clients through personalized reminders (phone, email)
• Set up repayment plans and monitor case files
• Identify and categorize disputes
• Prepare files for the implementation of pre-litigation, litigation and judicial procedures

Amicable Debt Collection Officer

• Assister l'équipe des Moyens Généraux dans la gestion des dossiers de conformité
• Travailler en étroite collaboration avec les différents départements
• Organiser les dossiers de suivi de conformité du bâtiment
• Suivi des documents de conformité
• Mise à jour des dossiers de conformité
• Suivi des dossiers Bilan Carbone et RSE
• Suivi des dossiers d’assurance et de sinistre
• Relai avec l’assistant de direction sur les sujets ICDL et TOSA
• Participer aux actions permettant la mise en place des établissements

Training Advisor

Communications Officer

Administrative Assistant

Training Advisor

Amicable Debt Collection Officer

Assistant administratif – Assistante administrative