Senior Configuration Analyst is a member of the Health Care Client Delivery Organization and provides support for new client implementations and migration of existing clients on the HOBS platform to Fidelity’s Health Benefits (FHB) platform
Works with the Project Manager and colleagues from various Health and Welfare workstreams to seamlessly execute high quality, new client implementations and migrations on the FHB platform
Interactions model Fidelity leadership principles to sustain an innovative culture and build a positive environment for the team
The Value You Deliver: Partner with the Project Manager to understand goals; perform data analysis and reporting; identify problems with business requirements and recommend modifications to the functional solution which may impact the system design; build test scenarios; perform root cause analysis when issues arise before and after code migrations; commit to Fidelity values, pillars, and priorities to fortify your brand
Requirements
BS or BA required
5-7 years of experience in Health & Welfare Domain (preferred)
Ability to evaluate client requirements against FHB platform functionality and provide configuration design solutions
In-depth knowledge of configuration solutions to support the implementation lifecycle, conversion, and testing phases
Analytical skills
Ability to think across various work streams and product categories
Organizational skills to define and meet deadlines within team structure comprised of several work streams
Competence in application/technology experience such as PLSQL, SQL, MS Access
Ability to understand, write and process complex SQL queries
Good interpersonal and analytical skills
Ability to assess gaps between offering and client needs to recommend solutions
Highly organized and self-motivated
Flexible, multitasking and work with various members of the team on multiple projects or initiatives
Ability to work in a dynamic fast paced environment
Understanding of the software development project life cycle process
Experience with related desktop software tools (MS Office, JIRA)