Product Owner, USBAM Portfolio Administration & Accounting
U.S. Bank
Squad Leader – Health and Welfare Benefits Administration
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Serve as product owner and end-to-end gatekeeper of the scrum team mission, strategy, and tactical execution for Health & Welfare Benefits Administration.
- Deliver solutions that drive value to benefits administration clients and operations/servicing teams.
- Partner with Fidelity leaders to influence strategic decisions, roadmaps and resource requirements.
- Set and refine product mission and bring together chapter members to execute product features.
- Ensure products/services are available, stable, performant and supported; manage related cost and maintenance.
- Maintain alignment on work through ongoing planning and prioritization of a product backlog.
- Coordinate end-to-end work across squads and enable iterative delivery, testing and experimentation.
- Anticipate and prioritize client/partner needs and serve as their voice across multiple squads.
- Measure performance against objectives and metrics and define/evaluate acceptance criteria.
- Engage stakeholders regularly, inspect progress, remove impediments and report status.
- Collaborate with Chapter Leaders to build squad capacity, capability and enable member growth and learning.
- Make informed trade-off decisions balancing quality, cost and timelines.
- Maintain understanding of client and market needs, preferences, and priorities.
- Work in partnership with the H&W Current Benefits Administration Product Area Leader and Fidelity Health Operations.
Requirements
- Bachelor’s degree required; master’s degree preferred.
- Scrum Product Owner Certification (CSPO) and/or Certified Employee Benefit Specialist (CEBS) or similar designations are a plus.
- 7+ years in product management, technology and/or business.
- At least 7 years’ in-depth experience in the Health & Welfare outsourced administration services business preferred.
- Experience designing, developing and maintaining dynamic products and solutions.
- Hands-on agile leadership experience.
- Jira and Jira Align experience preferred.
- Data-focused approach to understanding customer needs and translating strategy into action.
- Ability to break sophisticated product features into clear stories with acceptance criteria.
- Strong execution focus; identify, communicate and remove impediments.
- Experience driving planning, execution, and tracking across cross-functional teams.
- Proven ability to lead, influence, and motivate without formal authority and build high-performing teams.
- Commitment to continuous learning, mentoring and coaching.
- Ability to develop both technology and non-technology skills to appreciate customer needs.
- Note: Fidelity will not provide immigration sponsorship for this position.
