Develop, implement, and maintain networking site reliability processes to ensure minimal downtime and consistent performance across network systems
Assist in maintaining and enhancing the organization's monitoring and alert systems to detect performance issues and system disruptions promptly
Diagnose, troubleshoot, and escalate networking-related service-impacting issues to ensure timely resolution and maintain system reliability
Participate in the configuration, management, and monitoring of network infrastructure, including enterprise servers, L2 and L3 networking, and firewalls
Support automation of repetitive tasks to reduce manual efforts and improve the operational efficiency of networking systems
Contribute to the performance analysis of networking systems and work on capacity planning to ensure scalability and stability
Collaborate with cross-functional teams to align networking initiatives with broader organizational goals and technical projects
Assist in creating and maintaining comprehensive documentation for networking systems, troubleshooting procedures, and operational guidelines
Participate in on-call rotations to provide support for critical networking systems and ensure high availability
Provide input on best practices for networking reliability, contributing to the continuous improvement of processes and systems
Engage in professional development opportunities to strengthen technical skills and stay updated on emerging trends in networking and site reliability
Other networking-related initiatives or cross-functional project involvement as assigned
Support and promote the company values through positive interaction with both internal and external partners and customers on a regular basis

Requirements

Bachelor’s degree in computer science, Engineering, Networking, or a related field preferred, but not required
5+ years of professional experience in a networking or site reliability engineering position
Proficiency in troubleshooting complex networking and system issues using a variety of resources and tools
Demonstrated ability to multi-task, stay organized, and manage time effectively while prioritizing daily and weekly work
Experience with enterprise server configuration, management, and enterprise L2 and L3 networking
Hands-on experience with FortiGate firewalls, including configuration, rule management, and troubleshooting
Ability to design and implement firewall policies to ensure secure and efficient network traffic management
Familiarity with advanced FortiGate features such as VPN setup, traffic shaping, and intrusion prevention systems
Experience with Python programming, Docker/container management, Git/GitHub, and scripting languages such as PowerShell, Bash, or Python
Knowledge of Linux server maintenance, including disk and partition management, shell scripting, user and group permissions, and RBAC
Understanding of IPs, VLANs, and their relationship to Linux interface management
Proficiency with iptables or nftables firewall rules and user/group/file permissions
Experience with automation tools such as Ansible, Puppet, Chef, or Salt to streamline operations and ensure uptime
Ability to collaborate with non-technical teams to develop technical solutions that align with business requirements
Support Development and QA teams by installing and managing custom software and configurations
Strong analytical skills to objectively assess platform usage and suggest improvements through operational or development enhancements
Excellent written, oral, and communication skills to effectively collaborate across teams
Interest and ability in mentoring team members as applicable
Proficiency with MS Office, web conferencing, and internal communication software.

Benefits

Fully remote with a monthly stipend to pay for office services and supplies
Medical (2 plan options), dental (2 plan options), vision
Health savings account with generous employer contributions
Healthcare spending accounts
Dependent care spending accounts
EAP, group paid life insurance, group paid STD and LTD and voluntary life/AD&D insurance, accident and critical illness options
401(k) with Company match
Tuition reimbursement
Healthy lifestyle reimbursements
Open PTO
Paid holidays
Bereavement leave
Parental leave
Caregiver leave and paid FMLA leave
Friends and Family Friday to end our standard workweek at 2pm local time
Full company closure during the 4th of July holiday week
Access to pet insurance
Access for employees and dependents to Skillable learning opportunities through our product and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

networkingsite reliability engineeringtroubleshootingenterprise server configurationL2 networkingL3 networkingFortiGate firewallsPython programmingLinux server maintenanceautomation tools

Soft Skills

multi-taskingorganizational skillstime managementcollaborationanalytical skillscommunication skillsmentoring