Skillable

Engineering Manager

• Manage and lead engineering team by identifying and developing required engineering competencies to achieve company OKRs
• Drive teams to create unit and functional tests, contributing to our commitment to Continuous Integration and Continuous Deployment (CI/CD).
• Build and retain high performing inclusive teams through strong leadership and people development.
• Develop future leaders and succession plans for key roles through assigning of regularly occurring responsibilities, mentoring and strategic delegation.
• Manage, coach and mentor direct reports to foster skill development, knowledge sharing, and technical growth.
• Ensure regular and ongoing talent development discussions and career planning meetings with team members to provide constructive feedback and support their growth
• Continuously improve business processes and practices related to engineering functions
• Collaborate closely with Product Management aligning teams to optimize performance to deliver prioritized Features
• Develop, create and own the delivery of appropriate onboarding and training materials to ensure successful assimilation with the team and division.
• Design, train and implement engineering best practices.
• Engage in understanding market trends by independent learning and research.
• Propose, prototype and champion technologies and processes that continuously help Skillable improve our SDLC
• Assure compliance with all standards, policies, practices, etc.
• Foster innovation by actively exploring and adopting new cutting-edge technologies
• Partner with Security and Operations team to shift left secure coding practices and tooling
• Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis.
• Other strategic business initiatives or cross-functional project involvement as required.

Manager, Software Engineering

Account Manager

• Guide and advise on strategic product opportunities to ensure competitive growth and advantage across Skillable’s product offering
• Research and analyze market trends and opportunities, competitive environments, and potential business alignments for marketplace expansion
• Develop a pipeline of partnership opportunities within the GSI category sufficient to meet and exceed annual growth targets
• Create, document, and regularly maintain partner level business plans
• Responsible for new business acquisition across the US and on occasion emerging international markets
• Participate in the development and ideation of strategies to maximize product and brand appeal to target markets
• Partner with leadership and cross functional teams on strategic goals and emerging trends
• Analyze and recommend potential opportunities, leveraging detailed financial analysis, financial modeling and business planning
• Regularly monitor the competitive market landscape, analyst reporting and other publicly available sources of data to clearly delineate Skillable’s relative position in the region
• Work independently to provide regular reporting, business planning updates to Skillable’s GTM management team
• Serve as a subject matter expert across Skillable product offerings
• Work cross functionally and at multiple levels both internally and externally with key stakeholders
• Communicate complex material succinctly and effectively to multiple audiences
• Lead large cross-functional project teams including interfacing with partners from marketing, product, and finance
• Build and develop key relationships across the enterprise to help build internal enthusiasm and momentum for project initiatives
• Help guide and influence decisions with proven data across all levels of the organization
• Engage in development opportunities to strengthen skills and competencies
• Seek involvement across multiple division initiatives to help with alignment of priorities and avoid duplicative tactical efforts
• Represent Skillable at industry events and conferences as required
• Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis
• Other strategic business initiatives or cross-functional project involvement as required

Senior Strategic Partnerships Director – GSI

Ecommerce

• Own and drive strategic client prospecting, key presentations, negotiations, contract development and product solutions with key stakeholders and executives, ensuring all deliverable milestones are met to win new logos and support company revenue goals
• Create, maintain, and execute creative and applicable account strategies for top tier account assignments and targets with a Channel Sales focus
• Consistently conduct high-touch, strategic prospecting efforts in collaboration with Account Based Marketing campaign programs and appropriate cross functional teams within Skillable
• Create e-commerce opportunity pipelines through best-practice, disciplined networking, prospecting, discovery, and qualification techniques
• Be accountable to produce self-sourced first meetings (in addition to those generated for you through Demand Generation programs) in order to generate sufficient pipeline coverage for sales quota target
• Document and regularly maintain sales opportunity data and provide accurate sales forecasting
• Manage the full sales cycle from lead to close including choregraphing the proper use of Skillable assets and cross-functional internal resources
• Work closely with the Senior Vice President of Business Development and Strategy and broader sales organization to develop sales strategies, monitor and analyze KPIs, and beat organizational revenue goals as a team
• Serve as a trusted advisor to understand prospects’ desired organizational outcomes, dynamics and details of their organization and propose appropriate solutions and services to ensure satisfaction and success
• Understand and sell a complete virtual labs solution, along with content, services, and support to ensure customers’ objectives for lab distribution are met
• Continuously partner with internal product, technology and customer experience teams to stay aware of key product features and differentiators
• Develop and employ an understanding of industry knowledge related to market trends, emerging technologies, and competitive landscape
• Consistently and regularly meet or exceed quarterly and annual quotas
• Assist in mentoring and guiding other revenue team members in strategy and creative methodologies to push sales cycle timeframes and new logo acquisition
• Develop and scale a team of cross functional teams aligned to the company's e-commerce growth objectives including oversight of the commercialization, contracting and governance processes
• Serve as the key revenue team representative to critical teams within Skillable such as Operations, Legal Product and Technology, Finance, Marketing, Direct and Indirect Sales Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis
• Other strategic business initiatives or cross-functional project involvement as required

E-Commerce Director

Manager

• Manage and lead the Resiliency Team by identifying and developing required competencies to achieve team and company OKRs
• Ensure regular and on-going talent development discussions and career planning meetings with team members to provide constructive feedback and support their growth
• Foster innovation by actively exploring and adopting new cutting-edge technologies
• Make decisions and recommendations based on the results of incident response analysis and communicate the appropriate context to stakeholders
• Strengthen KPIs and metrics for measuring response effectiveness and provide clear and consistent reporting to internal stakeholders
• Continuously improve incident response processes and capabilities by building relationships and collaborating with key stakeholders
• Conduct post-incident reviews and generate reports detailing incident findings, actions taken, and recommendations for future prevention and improvements
• Lead all aspects of the Business Continuity program, including development, implementation, testing, and on-going maintenance and evolution
• Strategically plan and manage the Business Continuity Program, in line with the overarching business strategy, industry best practices, and relevant regulations
• Perform business impact analysis (BIA), and facility-based risk analysis according to business continuity risk management practices
• Partner with business site leaders to periodically test business continuity and incident response plans
• Serve as the first responder and incident commander during client-impacting escalations
• Analyze trends and patterns in events to identify opportunities for improvement and optimization
• Develop, create and own the delivery of appropriate onboarding and training materials to ensure successful assimilation with the team and division
• Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis
• Other strategic business initiatives or cross-functional project involvement as required

Manager, Incident Response

Account Executive

• Own and drive strategic client prospecting, key presentations, negotiations, contract development and product solutions with key stakeholders
• Create, maintain, and execute creative and applicable account penetration strategies for top tier account assignments and targets
• Consistently conduct high-touch, strategic prospecting efforts in collaboration with ABM campaign programs and Sales Development Representative activities
• Create sales pipelines through best-practice, disciplined networking
• Be accountable to produce self-sourced first meetings to generate sufficient pipeline coverage for sales quota target
• Document and regularly maintain sales opportunity data and provide accurate sales forecasting
• Manage the full sales cycle from lead to close including choreographing the proper use of Skillable assets
• Work closely with the Vice President of Sales and broader sales organization to develop sales strategy
• Serve as a trusted advisor to understand your prospects’ desired organizational outcomes and propose appropriate solutions

Senior Account Executive – EMEA

Solutions Engineer

• Work with Technical Solution Managers to ensure the customer’s success on Skillable platforms on a regular cadence and ad-hoc as required
• Provide proactive post-sales technical and tactical support related to the implementation, initial set-up and specific customization of customer needs within Skillable applications and cloud provider vendors
• Own accountability of bench (non-TSM assigned) tickets, ensuring that SLAs are met and work items are tracked within the ticketing system
• Continuously contribute to Skillable’s source of truth efforts for consistent and singular information tools, documentation and resources to guide and assist in customer platform usage or troubleshooting
• Provide customers with updated, clear and effective readiness materials, documentation, and tools to guide in the use and troubleshooting of issues
• Collect, analyze and provide trend feedback, internal data and lab usage reports to Sales as needed for activities such as quarterly business reviews, opportunity scoping and customer support
• Partner with Marketing, Product Management, Infrastructure and Engineering teams related to platform and application issues or common feedback and requests from customers
• Perform activities within Skillable Studio as necessary as part of the Client Experience org during the customer lifecycle, onboarding or customer support
• Partner with stakeholders in maintaining updated information on the Hub site(s) related to onboarding and implementation of new customers and updates to existing customers
• Support and promote the company values through positive interactions with both internal and external partners and customers
• Other strategic business initiatives or cross-functional project involvement as required

Technical Solutions Analyst

Sales

• Responsible for net new logo or business growth and ongoing development and maturation of partner business
• Drive high revenue growth through channel partners and capture net new logo/business growth
• Guide and advise on strategic product opportunities to ensure competitive growth across Skillable’s product offering
• Research and analyze market trends, opportunities, competitive environments, and potential business alignments for marketplace expansion
• Develop a pipeline list of partnership opportunities and product expansion sufficient to meet and exceed annual growth targets
• Create, document, and regularly maintain partner level business plans
• Responsible for new business acquisition across the US and on occasion emerging international markets
• Participate in development and ideation of strategies to maximize product and brand appeal to target markets
• Work with senior management to explore development of high value vertical markets
• Partner with leadership and cross functional teams on strategic goals and emerging trends
• Analyze and recommend potential opportunities leveraging detailed financial analysis, modeling and business planning
• Regularly monitor the competitive market landscape and analyst reporting to delineate Skillable’s relative position in the region
• Provide regular reporting and business planning updates to Skillable’s GTM management team
• Serve as a subject matter expert across Skillable product offerings and communicate complex material succinctly
• Lead large cross-functional project teams including interfacing with partners from marketing, product, and finance
• Build and develop key relationships across the enterprise to build internal enthusiasm and momentum
• Help guide and influence decisions with proven data across all levels of the organization
• Represent Skillable at industry events and conferences as required
• Support and promote company values through positive interactions with internal and external partners and customers

Senior Channel Sales Director

• Take guidance and instructions from lab authors and SMEs to build hands-on labs to Skillable standards focused on customer needs and satisfaction
• Work day-to-day with the Lab Development group to refine and accelerate the development process, balancing high quality with consistent margins
• During technical content reviews (QA), identify errors (Markdown formatting, user experience alignment, content flow) and troubleshoot causes
• Record lab step updates (instructions, UI changes, screenshots) in provided lab test spreadsheets and work with internal lab developers to resolve or report blocking issues
• Collaborate with stakeholders and customers to build virtualized environments and supporting learning instructions that meet requirements and verify challenge-centric tasks
• Write PowerShell/BASH scripts to deploy and score labs and use platform features to create optimal learner experiences
• Communicate and follow up with customers throughout the product development lifecycle, proactively resolving deviations from best practices
• Maintain proactive communication with project teams for all content efforts and stay up-to-date with new technologies
• Understand Skillable products and advise on solutions during customer conversations as needed
• Utilize automated lab and courseware publishing processes to manage and deploy content
• Work with Instructional Designers and SMEs to develop professional hands-on experiences and determine included services and features
• Support company values through positive interactions and participate in other strategic business initiatives or cross-functional projects as required

Technical Solutions Specialist

Security Engineer

• Define and lead the security architecture strategy for AI/ML systems, including LLMs, GenAI tools, and AI-driven features
• Partner with engineering and data science teams to secure the AI/ML pipeline (data ingestion, training, deployment, monitoring)
• Develop threat models for AI systems and implement mitigations against adversarial ML, data poisoning, model theft, and prompt injection
• Evaluate and advise on secure use of third-party AI tools, APIs, and model integrations
• Build policies, patterns, and guardrails for responsible and secure AI development in collaboration with GRC and Legal
• Guide the implementation of privacy-enhancing technologies and ensure regulatory compliance (e.g., GDPR, CPRA, ISO/IEC 42001)
• Conduct risk assessments on AI use cases and lead the remediation of identified security gaps
• Design, review, and secure architectures involving Model Context Protocol (MCP), ensuring a deep understanding of its lifecycle and security considerations to enable interoperability across AI systems while maintaining confidentiality, integrity, and availability
• Architect and secure agentic AI workflows, including autonomous or semi-autonomous multi-agent systems, to ensure safe decision-making, controlled execution of actions, and compliance with organizational policies
• Mentor engineers and architects on AI security principles and threat modeling
• Stay current on the evolving AI threat landscape, emerging standards, and attack techniques
• Contribute to interviewing and selecting new team members as requested
• Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis
• Other strategic business initiatives or special cross-functional project involvement as required.