SIXT

Customer Service Agent, German and English Speaking

SIXT

full-time

Posted on:

Location Type: Remote

Location: Spain

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Job Level

Junior

About the role

  • Serve as the first point of contact for German-speaking customers, providing support for all inquiries before, during, and after booking.
  • Support customers via phone and email.
  • Advise customers with expert knowledge of products and services.
  • Enhance customer satisfaction and loyalty through friendly and professional service.
  • Collaborate as a team player and handle administrative tasks within the team.

Requirements

  • Fluent in German with strong English skills.
  • Customer-oriented with a passion for service and helping customers.
  • Minimum of 1 year of professional experience in a similar role.
  • Technical proficiency with proven MS Office knowledge.
  • Flexibility to work remotely from home, with availability Monday to Sunday.
Benefits
  • Work–life balance.
  • Employee benefits: Enjoy a variety of discounts on SIXT rent, share, ride and SIXT+, as well as exclusive offers for travel, technology, and more.
  • Team-building activities and international events: Participate in engaging team events and global corporate gatherings.
  • Professional growth: Learn from and with a highly motivated and professional team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MS Office
Soft Skills
customer-orientedpassion for serviceteam playerflexibilitycommunication skills