German-speaking Support Agent
SIXT
full-time
Posted on:
Location Type: Remote
Location: Germany
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About the role
- Act as an interface between customers and chauffeurs
- Ensure quality standards and timely transfers
- Monitor driver punctuality worldwide
- Assign transfers to appropriate drivers
- Coordinate handovers between driver and customer
Requirements
- Fluent in German and proficient in English (minimum B2 level)
- Enjoy working with partners and customers
- Excellent listening comprehension and communication skills
- Ability to respond quickly to new situations
- Strong problem-analysis and problem-solving skills
- Willingness to work shifts and weekends
- Confident PC skills and experience with common software
- Proactive attitude
Benefits
- Discounts on SIXT rent, share, ride and SIXT+
- Attractive vehicle leasing offers
- Exclusive partner deals for travel, electronics, fashion and more
- Pension scheme and support for capital-accumulation plans
- 30 days of vacation
- Hybrid working model with flexible hours
- Opportunities to engage in volunteer work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
excellent listening comprehensioncommunication skillsproblem-analysis skillsproblem-solving skillsproactive attitude