SIVAD Consulting

Consultant

• Conducting work sessions with clients
• Translating client business requirements into workable solutions and designs
• Training users on applications and best practices
• Supporting existing client accounts post go-live
• Troubleshooting client issues
• Providing NetSuite assistance and support to new and existing clients
• Maintaining a time tracking system
• Interacting with clients to understand their business requirements
• Documenting requirements and articulating high-level solutions to clients
• Solving issues by utilizing analytical and problem-solving skills
• Functionally designing solutions, creating test scripts, and testing development work
• Providing functional training to clients as needed
• Collaborating effectively with team members
• Responsible for successful client satisfaction and timely response to customers
• Promoting and selling solutions and service offerings to clients when needed

NetSuite Business Consultant