Sitreps 2 Steercos

Public Sector Engagement Manager

Sitreps 2 Steercos

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • Washington • United States

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Salary

💰 $178,000 - $223,000 per year

About the role

  • Manage customer relationships from senior executives to technical end users, ensuring alignment and mission impact
  • Lead onboarding and implementation, overseeing operational success and ensuring projects deliver against objectives
  • Drive cross-functional collaboration with internal teams to deliver cutting-edge AI/ML solutions and resolve technical issues
  • Identify risks and preempt challenges, maintaining long-term customer satisfaction and contract health
  • Develop scalable frameworks that make customer success repeatable across the organization
  • Partner with client teams to understand operational and technical pain points, advocating for improvements with internal engineering resources
  • Engage directly with customer technical teams, providing hands-on support for AI/ML deployment, troubleshooting, and user adoption

Requirements

  • Active Top Secret security clearance
  • Minimum 5 years of professional experience, including customer-facing roles in technical program management, government services, or professional engagement management
  • Solid understanding of machine learning operations (MLOps) and strong aptitude to master generative AI workflows
  • Demonstrated success managing multi-stakeholder relationships and complex technical programs
  • Proven track record of analytics-driven problem solving and structured project execution
  • Excellent written and verbal communication skills
  • Collaborative, cross-functional work style with strong initiative and follow-through
  • Willingness to travel up to 25%
Benefits
  • Equity participation for eligible roles
  • Comprehensive health, dental, and vision insurance
  • Retirement plan and learning & development stipend
  • Generous PTO and parental leave
  • Additional benefits such as commuter support or remote work flexibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
machine learning operations (MLOps)generative AI workflowsanalytics-driven problem solvingproject execution
Soft Skills
customer relationship managementcross-functional collaborationinitiativefollow-throughwritten communicationverbal communication
Certifications
Top Secret security clearance