SiteMinder

Development Analyst, Customer Success

SiteMinder

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

About the role

  • You will spend most of your time on the phone connecting with our existing customer base
  • You will use your tenacity to connect with qualified decision makers and your influencing skills to set appointments for our customer success team
  • Pipeline management will be key to your success - engaging with leads in the pipeline over multiple channels (Phone and email) and diligently track progress in CRM
  • Meet KPIs: # of outbound calls, emails, contact rate, and meetings scheduled (among others)

Requirements

  • Previous B2B sales, telemarketing, or business development experience
  • BPO or contact center experience with quota achievement
  • Professional phone and email communication for B2B decision-makers from diverse backgrounds
  • Understanding of B2B sales cycles and business development processes
  • Company and contact research using CRM and Public Website
  • CRM Proficiency - Salesforce, HubSpot, or similar platforms for lead tracking
  • Education - High school diploma
  • Performance-Driven - Ability to work with daily/weekly quotas and KPI targets
  • Have a genuine passion for sales or lead generation
  • Enjoy a fast-paced, results-oriented environment and thrive on exceeding expectations.