SITEMETRIC

Billing Specialist

• Prepare and process customer invoices accurately and on schedule.
• Review contracts, purchase orders, change orders, and support documentation to ensure billing accuracy.
• Maintain billing records and supporting documentation.
• Submit invoices through customer billing portals such as Textura, Coupa, Oracle, and other customer-specific platforms.
• Respond to customer billing inquiries professionally and promptly.
• Support collections by providing billing documentation and resolving invoice disputes.
• Support project closeouts by ensuring all billings have been completed and required documentation has been submitted.
• Identify opportunities to improve billing accuracy and efficiency.
• Assist with developing and documenting billing procedures and best practices.
• Support month-end billing close and reporting activities.
• Collaborate with Accounting, Operations, Sales, and Customer Success to ensure customer billing expectations are met.