SiteGround Web Hosting Company

Technical Content Writer

SiteGround Web Hosting Company

full-time

Posted on:

Origin:  • 🇧🇬 Bulgaria

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Job Level

Mid-LevelSenior

Tech Stack

Chef

About the role

  • The Technical Content Writer takes care of the creation and distribution of various tech-related content pieces that help educate and engage existing or potential clients, and increase SiteGround’s product and brand awareness. You have a technical background, but are skilled in explaining technical problems to people who don't, and are versed in writing in a clear and thorough way that anyone can understand.
  • Develop and maintain comprehensive Knowledge Base and Tutorial content that meets organizational standards;
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging educational content;
  • Break down complex technical problems into steps and directions that set our users up for success;
  • Work together with our Content and SEO team to evaluate current content and develop innovative approaches for improvement;
  • Research, outline, write, and edit new and existing technical content, working closely with various departments to understand project requirements;
  • Independently gather information from subject matter experts to develop, organize, and write tutorials, how-to articles and other content;
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all our educational content.

Requirements

  • Еxcellent, near native command of English;
  • Minimum 3 years of experience planning and writing technical educational content for multiple audiences;
  • Proven ability to quickly learn and understand complex topics;
  • Superior written and verbal communication skills, with a keen eye for detail;
  • Thorough research and understanding of every topic before you tackle it;
  • Good understanding of SEO principles and digital writing specifics;
  • Adaptability to a fast-paced environment.