SiteGround Web Hosting Company

Technical Writer

• Obtain a deep understanding of SiteGround's and our competitor companies' products and services to translate complex product information into simple, polished, and engaging educational content;
• Develop and maintain comprehensive Knowledge Base, Tutorial and Academy content for multiple products that meets organizational standards;
• Work together with our Content and SEO team to evaluate current content and develop innovative approaches for improvement;
• Break down complex technical problems into steps and directions that set our users up for success;
• Research, outline, write, and edit new and existing content, working closely with various departments to understand user needs and requirements;

Technical Content Writer

Account Manager

• As an Affiliate Account Manager, you'll be at the intersection of business development, relationship management, and performance marketing. Your mission: identify, recruit, and grow a diverse network of affiliates, content creators, influencers, technology partners, and strategic allies who will promote SiteGround's expanding portfolio of products and services. You'll own the full partner lifecycle - from prospecting and outreach to onboarding, activation, and long-term relationship growth.;
• Partner Acquisition & Outreach: Proactively identify and recruit high-potential affiliates, bloggers, content creators, review sites, comparison platforms, agencies, and technology partners. Craft compelling outreach that speaks to each partner type's unique value proposition;
• Relationship Management: Build and maintain strong, trust-based relationships with existing partners. Serve as their primary point of contact, providing them with resources, creatives, product updates, and strategic guidance to maximize their performance;
• Portfolio Promotion: Collaborate with the marketing and content teams to develop partner-facing materials and campaigns that cover SiteGround's full product range - Web Hosting, AI Studio, Coderick AI, Website Builder, E-commerce, and more. Help partners understand each product's strengths and effectively communicate their value to their audiences;
• Performance Optimization: Monitor partner performance metrics, identify growth opportunities, and implement strategies to increase conversions, revenue, and partner satisfaction. Negotiate commission structures and incentive programs;
• Market Intelligence: Stay on top of affiliate marketing trends, competitor programs, and industry shifts. Bring insights and ideas to the team to keep SiteGround's partner program competitive and innovative;
• Cross-functional Collaboration: Work closely with product marketing, content, PPC, and sales teams to align partner activities with broader company goals, product launches, and seasonal campaigns;
• Reporting & Analysis: Track, analyze, and report on partner program KPIs. Use data to inform decisions, identify top performers, and surface opportunities for program improvement.