SISCO

Account Manager

• Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and implementation of innovative strategies as appropriate.
• Facilitate the renewal process for various coverage types, ensuring all associated reporting is completed and delivered to relevant parties at least 90+ days prior to client renewal.
• Act as the central gatekeeper for all information pertaining to client renewals or mid-year changes.
• Lead virtual and in-person meetings with clients and/or brokers to provide Open Enrollment support and collaborative renewal discussions.

General

• Answer customer inquiries on benefits plans
• Process Medical/Dental Claims
• Ability to learn/retain large amounts of technical information
• Navigate multiple record keeping systems

Account Manager

Licensed Service Representative