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About the role
Key responsibilities & impact- Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and implementation of innovative strategies as appropriate.
- Facilitate the renewal process for various coverage types, ensuring all associated reporting is completed and delivered to relevant parties at least 90+ days prior to client renewal.
- Act as the central gatekeeper for all information pertaining to client renewals or mid-year changes.
- Lead virtual and in-person meetings with clients and/or brokers to provide Open Enrollment support and collaborative renewal discussions.
Requirements
What you’ll need- Strong verbal and written communication skills.
- Proficiency in Excel.
- High responsiveness to client inquiries.
- Ability to develop and deliver presentations in group settings.
- Strong interpersonal skills to build trust-based relationships with clients.
- Excellent problem-solving and cost-analysis abilities.
- Ability to work effectively with teammates and demonstrate professionalism in language and behavior.
Benefits
Comp & perks- Health insurance
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationHigh ResponsivenessProfessionalism
