Deputy Team Manager – Inside Sales, Virtual Office Product Lead
Sirius Facilities GmbH
full-time
Posted on:
Location Type: Office
Location: Berlin • Germany
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Job Level
About the role
- Operational leadership & team development: managing, coaching and developing the Inside Sales team
- Active participation in daily operations (Inbound & Outbound): handling customer inquiries by phone and email, managing escalations and proactively acquiring new customers via phone
- Interface & coordination: close collaboration with all relevant departments (including Marketing, Legal, Finance, Sales, Operations)
- Light product ownership: further development of the Virtual Office product
- Pricing & proposal management: regular review and adjustment of pricing structures to ensure competitiveness and profitability
- Customer analysis & business development: analysis of existing customers and opportunities to identify growth potential
- Marketing & promotion: developing and executing targeted promotional campaigns together with the marketing team
- Reporting & tools: using Sugar CRM (migrating to Salesforce) and Power BI to analyze and manage relevant KPIs
Requirements
- Degree in Business Administration or a comparable qualification — alternatively several years of relevant professional experience in a similar role
- Professional experience in sales or product management
- Strong passion for sales and enjoyment in acquiring, retaining and maximizing customer potential
- Enjoyment of phone-based customer contact and a strong closing ability
- Results orientation and entrepreneurial thinking with a clear focus on revenue, margins and target achievement
- Resilience and the ability to perform under pressure
- Analytical skills and a strong understanding of sales strategies, market dynamics and customer needs
- Confident use of CRM and BI tools (ideally Salesforce, Power BI)
- Strong communication skills, empathy, a hands-on mentality and enjoyment of cross-functional collaboration
- Excellent German language skills, spoken and written
Benefits
- Attractive salary, flexible working hours and partial remote work
- Above-average employer contribution to the company pension scheme
- Company supplementary health insurance
- Employee discounts
- Informal, first-name culture at all levels
- High degree of autonomy, a respectful working environment and an open company culture
- Attractive development opportunities in a modern, future-oriented company
- Internal training opportunities (Sirius Academy)
- Health management and sports/fitness offerings
- Team and company events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementproduct managementcustomer analysisbusiness developmentpricing managementpromotional campaign developmentKPI analysismarket dynamics understandingsales strategies
Soft skills
team developmentcoachingresults orientationresilienceanalytical skillscommunication skillsempathycross-functional collaborationentrepreneurial thinkingclosing ability
Certifications
Degree in Business Administration