Sirius Facilities GmbH

Inside Sales

• Operational leadership & team development: managing, coaching and developing the Inside Sales team
• Active participation in daily operations (Inbound & Outbound): handling customer inquiries by phone and email, managing escalations and proactively acquiring new customers via phone
• Interface & coordination: close collaboration with all relevant departments (including Marketing, Legal, Finance, Sales, Operations)
• Light product ownership: further development of the Virtual Office product
• Pricing & proposal management: regular review and adjustment of pricing structures to ensure competitiveness and profitability
• Customer analysis & business development: analysis of existing customers and opportunities to identify growth potential
• Marketing & promotion: developing and executing targeted promotional campaigns together with the marketing team
• Reporting & tools: using Sugar CRM (migrating to Salesforce) and Power BI to analyze and manage relevant KPIs

Deputy Team Manager – Inside Sales, Virtual Office Product Lead