Outbound Customer Service Representative
Singlepoint
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$15 per hour
About the role
- Conduct outbound calls to shareholders regarding upcoming company meetings and voting matters
- Clearly communicate voting items and provide accurate information in response to general inquiries
- Record and process shareholder votes professionally and in compliance with regulations
- Adhere to strict compliance guidelines and scripts to ensure accuracy in all communications
- Maintain professionalism and courtesy in all interactions
- Meet performance targets, including call volume and successful vote collection
- Accurately document call outcomes and shareholder responses in the system
Requirements
- Fluent in English with strong verbal communication skills
- Call centre, telemarketing, sales, or customer service experience is preferred
- Ability to follow scripts and adhere to compliance guidelines with precision
- Proficiency using Microsoft Office applications and capability to navigate multiple systems during calls
- Professional, reliable, and courteous demeanor
- Ability to thrive in a fast-paced, target-driven environment
- Ability to work onsite
Benefits
- Never come into the Office – train and work from home within Alberta
- Monthly contests with cash and prizes
- Health Care Spending Account
- Perkopolis Discount Program
- Career and Leadership Development
- Comprehensive Training and Continuous Development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
call centre experiencetelemarketing experiencesales experiencecustomer service experiencecompliance adherencescript followingvote collectiondocumentationMicrosoft Office proficiencysystem navigation
Soft Skills
verbal communicationprofessionalismcourtesyreliabilityability to thrive in fast-paced environmenttarget-driven mindset