SinaLite

Ecommerce

• Manage and oversee end to end digital processes from account creation, purchase to post-sale
• Own ecommerce KPIs including traffic, conversion , average order value (AOV), repeat purchase rate, and average annual spend
• Develop and execute strategies to: Increase conversion and average order value Launch and manage cross-sell and upsell campaigns
• Collaborate with teams such as marketing and development teams to enhance the customer journey and optimize onsite experience.
• Manage integrations with Salesforce, Magento, Klaviyo, and other ecommerce tools to improve efficiency and performance tracking.
• Analyze performance data and generate actionable insights to drive continuous improvement.
• Prepare and present ecommerce performance reports to senior leadership.

Senior Ecommerce Manager

Account Executive

• Maximize spend on existing accounts within your territory.
• Exceed monthly/quarterly sales targets by driving new opportunities.
• Generate short-term results while maintaining a long-term perspective to improve overall revenue generation YOY.
• Demonstrate/sell value to key stakeholders within the accounts during the sales cycle.
• Exceed activity, pipeline, and revenue goals on a quarterly basis.
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
• Partner with customer success to ensure high satisfaction within your accounts.
• Develop new business leads and own sales cycle from discovery to close.
• Enhance existing relationships to grow SinaLite’s revenue.
• Utilize prospecting and research tools, coordinate with assigned reps to qualify opportunities; prepare for and book pitch meetings with target prospects.
• Establish ICP and understand customer buying patterns to focus on quality customers to generate business.
• Conduct sales development best practices with email, phone, and social drips using enablement technology to connect with new prospects.

Human Resources

• Support day-to-day Recruitment, Training, Health and Safety, Benefits and Payroll, and other HR related tasks reporting to the Human Resource Generalist.
• Aid in the entire recruitment process including refining job descriptions, posting roles, evaluating resumes, arranging and participating in interviews.
• Generate profiles for new hires in the HRIS system and update company databases with employee details, compensation, hours, policies, and schedules.
• Strengthen and implement onboarding and departmental training procedures; develop SOPs and training materials and construct Google Sheets frameworks for self-assessments.
• Establish a centralized resource hub for managers and staff on recruitment, onboarding, training, conflict resolution, and related subjects.
• Perform administrative HR tasks: document filing, recording minutes, data transfer to Dayforce, document scanning, and audits of employee files.
• Assist with payroll tasks such as verifying timesheets and processing vacation requests; prepare and organize expense reports for employee reimbursement.
• Monitor sick leave cases and ensure compliance with Public Health guidelines for return-to-work practices; update relevant parties.
• Support JHSC inspections and participate in employee engagement initiatives, including brainstorming, planning, and executing events.
• Support ad hoc market research on industry benchmarks like pay ranges and severance pay calculations; produce and circulate HR documents such as pay stubs, memos, surveys, corrective notices, and expectation letters.

Senior Ecommerce Manager

Account Executive

Human Resources Assistant, Co-op/Internship