SIN Sistema de Implante Nacional Ltda.

Financial Planning and Analysis

• Ensure customer focus
• Develop a First Call Resolution culture with internal teams
• Provide support to all internal SIN areas that interact with customers, prioritizing Commercial Operations and Collections via SIN contact channels
• Support the Commercial Operations and Collections teams
• Manage financial operations requests (understand, handle, monitor and resolve within the deadlines established for each type of situation)
• Attend regular meetings with internal departments to ensure governance of topics under the department’s responsibility
• Provide feedback/follow-up on requests to the requesting departments
• Open and close tickets in the Freshdesk platform

Financial Operations Analyst – Jr