SIN Sistema de Implante Nacional Ltda.

Collections

• Lead negotiations with international distributors, seeking balanced solutions that meet the company’s needs while preserving commercial relationships;
• Act strategically in the collection of international distributors, taking into account payment terms, commercial conditions, relationship history, financial risks and the economic outlook of each region;
• Tailor collection approaches according to the particularities of each client, country or region, respecting cultural, linguistic and market practice differences;
• Maintain clear, assertive and professional communication with clients in different countries, using English and/or Spanish as required;
• Cultivate and maintain positive relationships with international clients, understanding their needs and offering alternatives that ensure business continuity;
• Monitor and follow up on the international customer portfolio, ensuring visibility of outstanding balances, aging and agreements in place;
• Stay up to date on international tax, financial and foreign-exchange regulations that may impact collection processes;
• Prepare and analyze periodic reports on international collections performance, identifying trends, risks and opportunities for improvement;
• Propose improvements to processes, policies and international collection strategies, focusing on efficiency, risk mitigation and reduction of delinquency.

Mid-level Collections Analyst – International

Business Intelligence Analyst

• Responsible for developing reports and KPIs to automate processes and controls;
• Assist in defining and implementing strategies to reduce delinquency in collections portfolios, based on market trends and the company's cash flow needs;
• Prepare operational reports to guide the operation (mailing, daily reports, delinquency, payments/write-offs);
• Develop interactive reports with large volumes of data for both operational users and management;
• Gather relevant information for presentation to the executive committee;
• Manipulate data to develop Credit and Collections strategies;
• Process and clean unstructured data sources;
• Open support tickets with solution teams and communicate any issues or delays to users.

Mid-level Collections Analyst – International

Business Intelligence Analyst, Mid-level