
E-commerce Account Manager
Simplistic
contract
Posted on:
Location Type: Remote
Location: Argentina
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Job Level
Tech Stack
About the role
- Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics), providing white glove service and hitting deadlines, week-over-week
- Understanding our customers unique business goals, needs, and challenges, helping them to grow their businesses
- Developing and prioritizing product roadmaps, delivering strategic recommendations and analyses, and developing systems, tooling, and operational strategies that drive growth for clients
- Managing all communication (via phone and email) with clients
- Tracking feedback from clients and internal teams so processes continue to become more constructive, clear, and beneficial to all parties involved
- Becoming a subject matter expert in the technology used at Simplistic (Shopify Plus, HTML, etc.) to provide quick responses to any questions, concerns, and/or issues from clients
Requirements
- Available to work 40 hours and located in South America
- 1+ years eCommerce project management experience
- Basic understanding of languages to build flash site websites (i.e. HTML and CSS)
- Advanced understanding of standard project management methodologies and requirements. Ability to oversee and advise on project management issues and assist with overcoming barriers
- Ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines
- Conceptual understanding of the underlying technology used to deliver eCommerce experiences (product data, data structures, and data management)
- Strong verbal and written communication skills
- Very strong attention to detail and organization skills
Benefits
- 2 paid weeks off per year
- 8 non-consecutive paid days off for national holidays
- Excellent Compensation
- Professional Development
- Job Satisfaction
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eCommerce project managementHTMLCSSproject management methodologiesdata managementproduct datadata structures
Soft skills
communication skillsattention to detailorganizational skillsproblem-solvingclient management