Case Manager
SimpleCiti Holdings
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • United States
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About the role
- Contact new clients promptly and confirm case details
- Review intake materials and obtain missing documentation
- Open insurance claims and verify coverage
- Establish and document liability
- Obtain accident reports and supporting evidence
- File required government notices
- Coordinate and monitor medical treatment
- Retrieve and review medical records and bills
- Identify and track statutory liens
- Monitor provider balances
- Handle property damage and rental claims
- Provide regular client updates
- Prepare medical summaries and demand packages
- Draft demand letters for attorney review
- Maintain case system updates and track deadlines
Requirements
- 2+ years of personal injury pre-litigation experience
- Experience managing cases from intake through demand
- Knowledge of California insurance and claim procedures
- Experience communicating with adjusters and providers
- Familiarity with medical records and lien processes
- Ability to manage a high-volume caseload
- Strong organizational and communication skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
personal injury pre-litigationcase managementinsurance claimsliability documentationmedical record retrievalstatutory lien trackingdemand letter draftinggovernment notice filingmedical summary preparation
Soft Skills
organizational skillscommunication skillsclient managementtime managementattention to detail