Simon Data

Account Manager

• Lead and grow a portfolio of 8–20 client accounts.
• Develop comprehensive, AI-driven account strategies that drive meaningful business value for clients and strengthen Simon’s stickiness and account expansion opportunities.
• Cultivate deep client partnerships through thoughtful and ongoing discovery of business problems and consistent delivery of value against priority challenges.
• Become the primary expert on each client’s business, enabling you to guide decisions in executive / C-level conversations internally at Simon and externally with clients. Maintain awareness of any relevant news or market activity affecting your clients.
• Proactively identify risks at the earliest stages and develop detailed mitigation plans.
• Partner closely with each client’s Technical Account Manager (TAM) to ensure current work aligns with broader business goals.
• Collaborate cross-functionally with Sales Engineering, Product, and Engineering to prioritize client needs.
• Ensure clients realize measurable ROI from the Simon platform through proper alignment, goal setting, and value demonstration.
• Plan and lead Executive Business Reviews across your portfolio.
• Travel as needed to conferences, company offsites, and client offices.
• Map and engage business stakeholders to ensure strong alignment across client teams and maintain multiple executive relationships for Simon’s C-suite.
• Lead contract renewals and upsell discussions in partnership with the Simon Finance team.

Strategic Account Manager