Solutions Architect

Simon Data

Solutions Architect leading customer onboarding and integrations for Simon AI's platform. Collaborating with CS and engineering to enhance customer experiences and deliver technical solutions.

Posted 5/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead customer onboarding and professional services engagements.
Contribute to the design and improvement of processes and materials that enhance efficiency and customer experience during onboarding
Drive rapid time-to-value through quality project execution and deliverables that meet Simon's standards for technical excellence
Work with CS, product, and engineering teams to advise them on how Simon will fit into their technology stack
Maintain and manage internal stakeholders in support of fostering a cohesive and compelling customer experience
Take ownership of technical workstreams for various internal and external projects.
Advocate customer business use-cases to product development
Understand and document client scope and integration approaches with exceptional technical clarity, ensuring successful project execution and seamless transition of technical stakeholders as clients move from onboarding to value creation

Requirements

What you’ll need

5+ years of professional work experience; at least 2 of which are in solutions architecture, sales engineering, or SaaS implementation
Experience with complex data models and mapping business needs to technical needs and vice versa
Exceptional technical writing skills with ability to produce clear documentation for technical implementations, integration guides, and customer-facing materials
SQL expertise or similar relevant programming languages
Deep understanding of APIs, web/mobile SDKs, and related technologies
Results-oriented strategic thinker who is able to thrive in an unstructured and fast-paced environment
Intellectually curious and a problem solver
Superior emotional intelligence and communication skills
Ability to quickly absorb and comprehend the ever-changing landscape of data and marketing technology (prior knowledge a plus)
Ability to work independently to deliver outcomes, and collaborate with and across teams
Bachelor's Degree (Computer Science, Data Analytics or technical a plus)

Benefits

Comp & perks

100% coverage of medical premiums for employee AND family
Flexible PTO
Generous Maternity and Paternity Leave
Remote work, quarterly wellness, and client support stipends
Professional Development stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata modelstechnical writingAPIsweb SDKsmobile SDKsintegration guidescustomer-facing materialssolutions architectureSaaS implementation

Soft Skills

emotional intelligencecommunication skillsstrategic thinkingproblem solvingindependencecollaborationadaptabilitycustomer advocacytechnical clarityresults-oriented

Certifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Data Analytics