
Client Assurance Consultant
Simetrik
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Analyze and complete technical and compliance questionnaires related to regulations such as ISO 27001, SOC 2, GDPR, and client-specific requirements.
- Ensure clear, consistent responses aligned with internal policies and industry standards.
- Prepare and coordinate responses to RFPs (Request for Proposal) and RFIs (Request for Information), ensuring alignment with client requirements.
- Collaborate with internal teams to consolidate technical, regulatory, and strategic information.
- Design and maintain a centralized database of questionnaire responses, updated with the latest security standards.
- Implement tools and processes to automate response preparation and optimize workflow.
- Support the commercial team in pre-sales, participating in client meetings and addressing questions about security and compliance capabilities.
- Translate technical and regulatory requirements into customized solutions for clients.
- Work closely with Security, Compliance, and Legal teams to collect evidence and documentation supporting submitted responses.
- Contribute to the development and maintenance of standard pre-sales materials, including predefined responses, security architecture diagrams, and whitepapers.
- Coordinate and respond to security audits requested by clients, ensuring alignment with ISO 27001 and SOC 2 standards.
- Act as the point of contact between clients and internal teams during audits.
- Ensure that responses and documentation comply with relevant regulations and standards such as GDPR, CCPA, ISO 27001, among others.
Requirements
- Bachelor’s degree in Information Security, Information Technology, or a related field.
- Previous experience in technical pre-sales, client assurance, security compliance, or related roles.
- Strong familiarity with security frameworks and regulations such as ISO 27001, SOC 2, GDPR, and CCPA.
- Experience managing RFP/RFI processes and working with response management tools (e.g., Loopio, RFPIO, or similar platforms).
- Knowledge of automation tools to streamline security questionnaires and due diligence responses.
- Experience integrating workflows using APIs, macros, or specialized software solutions.
- Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
Benefits
- Well-funded and proven startup with large ambitions and competitive salaries.
- Entrepreneurial culture where pushing limits, creating and collaborating is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
- 100% Remote Work (You choose where to work from).
- 500USD a year for you to invest in learning.
- 2 Family days.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ISO 27001SOC 2GDPRCCPARFP managementRFI managementworkflow automationAPI integrationmacrossecurity compliance
Soft Skills
communicationcollaborationclient engagementtechnical translationorganizational skillsattention to detailproblem-solvingadaptabilitystakeholder managementpre-sales support
Certifications
Bachelor’s degree in Information SecurityBachelor’s degree in Information Technology