SilverTech, Inc.

DevOps Engineer

• Own day-to-day performance, security, and reliability of client hosting environments across Azure, AWS, WP Engine, and Windows Server/IIS.
• Maintain proactive monitoring, identifying and resolving issues before client impact, while delivering a high-touch, white-glove support experience.
• Participate in on-call rotation to support 24/7 client coverage.
• Architect and implement secure, resilient hosting environments with best practices for redundancy, disaster recovery, and multi-cloud strategies.
• Define and maintain infrastructure as code to ensure consistency and scalability across environments.
• Manage Azure services (App Services, Azure SQL, Key Vaults, Application Insights) and legacy AWS infrastructure (EC2, RDS, S3).
• Own and maintain CI/CD pipelines in Azure DevOps, ensuring reliable and repeatable deployments.
• Manage SSL/TLS lifecycle, DNS configurations, and domain services across platforms.
• Support SSO integrations and identity configurations tied to hosted applications.
• Administer Windows Server and IIS environments, including performance tuning, patching, and configuration management.
• Oversee WP Engine-hosted WordPress environments, including updates and platform configurations.
• Serve as the senior escalation point for hosting-related issues, providing root-cause analysis and long-term solutions.
• Partner with development teams to align infrastructure with application architecture and support go-live readiness.
• Engage directly with clients to gather requirements, communicate technical decisions, and act as a trusted advisor.
• Help evolve SilverTech’s hosting practice by improving reliability, security, and operational standards. Collaborate cross-functionally to enhance processes, tooling, and overall service delivery.

Site Reliability Engineer – III