Site Reliability Engineer – III

SilverTech, Inc.

Site Reliability Engineer III managing multi-cloud client hosting environments at SilverTech. Delivering high reliability and security for Azure, AWS, WP Engine, and Windows Server systems.

Posted 6/24/2026full-timeBedford • New Hampshire • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDNSEC2SQLTerraformWordPress

About the role

Key responsibilities & impact

Own day-to-day performance, security, and reliability of client hosting environments across Azure, AWS, WP Engine, and Windows Server/IIS.
Maintain proactive monitoring, identifying and resolving issues before client impact, while delivering a high-touch, white-glove support experience.
Participate in on-call rotation to support 24/7 client coverage.
Architect and implement secure, resilient hosting environments with best practices for redundancy, disaster recovery, and multi-cloud strategies.
Define and maintain infrastructure as code to ensure consistency and scalability across environments.
Manage Azure services (App Services, Azure SQL, Key Vaults, Application Insights) and legacy AWS infrastructure (EC2, RDS, S3).
Own and maintain CI/CD pipelines in Azure DevOps, ensuring reliable and repeatable deployments.
Manage SSL/TLS lifecycle, DNS configurations, and domain services across platforms.
Support SSO integrations and identity configurations tied to hosted applications.
Administer Windows Server and IIS environments, including performance tuning, patching, and configuration management.
Oversee WP Engine-hosted WordPress environments, including updates and platform configurations.
Serve as the senior escalation point for hosting-related issues, providing root-cause analysis and long-term solutions.
Partner with development teams to align infrastructure with application architecture and support go-live readiness.
Engage directly with clients to gather requirements, communicate technical decisions, and act as a trusted advisor.
Help evolve SilverTech’s hosting practice by improving reliability, security, and operational standards. Collaborate cross-functionally to enhance processes, tooling, and overall service delivery.

Requirements

What you’ll need

7+ years of experience in systems administration, cloud infrastructure, or hosting environments.
Expertise in Microsoft Azure hosting services, including App Services, Azure SQL, Key Vaults, Application Insights, and networking.
Strong experience administering Windows Server and IIS in production environments.
Working knowledge of AWS infrastructure, including EC2, RDS, and S3.
Experience with infrastructure-as-code tools (e.g., Terraform) and CI/CD pipeline management in Azure DevOps.
Proficiency in PowerShell scripting and automation.
Solid understanding of cloud security principles, including IAM, network security, and vulnerability management.
Strong communication and client-facing skills, with the ability to explain technical concepts to non-technical audiences.
A service-oriented mindset with strong ownership, accountability, and responsiveness.

Benefits

Comp & perks

Strong compensation package
Competitive health packages
401k + company match
Flexible schedules
Hybrid workweek
Unlimited PTO after 5 years
Your birthday off
Regular learning & development opportunities
Monthly company-provided lunches
A fun, collaborative, and innovative team that actually likes working together
Cutting-edge technology and creative freedom
Regular crew events, outings, and more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AzureAWSWindows ServerIISTerraformPowerShellCI/CDSSL/TLSDNSSSO

Soft Skills

communicationclient-facingservice-orientedownershipaccountabilityresponsivenessroot-cause analysiscollaborationtechnical explanationproactive monitoring