SilverEdge Government Solutions

AI Engineer

• Provide SETA support to government teams developing or assessing AI-enabled applications and tools.
• Advise on technical approaches for AI application design, prototyping, integration, and evaluation.
• Assess solutions involving LLMs, retrieval-augmented generation, tool use, agentic workflows, orchestration layers, prompt pipelines, and evaluation harnesses.
• Support the review of architectures, development approaches, model usage patterns, and technical risk areas.
• Advise on AI engineering considerations such as latency, reliability, observability, testability, guardrails, data flow, and system integration.
• Evaluate and compare modern AI frameworks, agentic libraries, and experimentation harnesses for suitability in mission use cases.
• Assist with the development of technical guidance, prototypes, engineering recommendations, and briefings for government stakeholders.
• Support test and evaluation activities for AI tools, including performance assessment, qualitative review, and workflow validation.
• Collaborate with platform engineers, product leads, mission users, and government leadership to ensure AI efforts remain technically grounded and operationally relevant.
• Stay current on rapid changes in the AI ecosystem and provide informed recommendations on emerging tools and practices.

Product Manager

• Provide SETA advisory support to government leadership and technical teams on AI product strategy, planning, and execution.
• Help define and refine AI use cases, product goals, success criteria, priorities, and delivery roadmaps.
• Guide teams in aligning AI solution development with mission outcomes, user needs, operational constraints, and program objectives.
• Monitor effort execution and help keep teams on track with milestones, dependencies, risks, and decision points.
• Support requirements development, backlog shaping, capability prioritization, and stakeholder coordination.
• Translate between technical teams and non-technical leadership, ensuring shared understanding of what is being built, why it matters, and what risks exist.
• Advise on AI adoption challenges, including scope control, change management, user trust, operational fit, and realistic implementation sequencing.
• Review proposed AI solutions for feasibility, mission relevance, and alignment with available resources and timelines.
• Support briefings, planning artifacts, concept papers, product documentation, and executive communications.
• Help identify when teams need course correction, sharper problem framing, better metrics, or more disciplined execution.

AI Product Manager

ServiceNow

• Design and develop applications software and systems in the ServiceNow Platform
• Collaborate with teammates in the planning, design, development, and utilization of data processing systems
• Determine computer user needs, analyze system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls
• Design and develop compilers and assemblers, utility programs, and operating systems

ServiceNow Developer

Platform Engineer

• Provide SETA support to government leadership and technical teams on AI platform architecture, integration, and sustainment.
• Advise on the design and evaluation of AI/ML platform environments across cloud, hybrid, and enterprise deployments.
• Support platform decisions involving Azure, AWS, Microsoft enterprise services, containerized environments, data pipelines, model hosting, and secure access patterns.
• Assess platform readiness for AI workloads, including compute, storage, networking, identity, security, observability, and scalability considerations.
• Help evaluate vendor offerings, reference architectures, technical tradeoffs, and implementation approaches.
• Support the development of technical documentation, architecture artifacts, white papers, decision briefings, and executive summaries.
• Coordinate with program managers, engineers, mission stakeholders, cybersecurity teams, and external partners to keep platform efforts aligned with mission outcomes.
• Identify integration risks, technical gaps, and dependencies, and recommend practical mitigation strategies.
• Assist with transition planning from prototype or pilot efforts into sustainable operational capability.
• Educate stakeholders on AI platform concepts, emerging patterns, and implementation best practices in government environments.

AI Platform Engineer

Full-stack Engineer

• Responsible for the detailed design, documentation, coding, code optimization, unit testing, code deployment and code improvements of both desktop and web-based solutions on Microsoft platforms
• Perform custom software development only when a commercial solution is not available
• Ensure all software code is developed and maintained in accordance with (USG) Information Assurance (IA) and Security (INFOSEC) standards

Senior Software Engineer

Database Administrator

• Provide high performance, highly available and secure Microsoft SQL Server Database Services
• Directly participate in the design, engineering, implementation and modification to the production database environments backed by Microsoft SQL Server
• Explore, investigate, research, analyze, assess, implement and transition new technologies to an operational state to modernize and improve upon existing Microsoft SQL Server solutions

Senior Database Administrator

Systems Engineer

• Support the performance of system integration, performance analysis, requirements engineering and management, testing and evaluation, and other systems engineering disciplines for successful systems solution development, design, implementation, and decommissioning.
• Perform analysis, design, deployment and life cycle support for innovative IT systems, applications and services and ensure all aspects of a project system are properly evaluated and integrated with the end capability.
• Perform engineering analysis. And disconnected and legacy systems to identify duplicative capabilities, gaps, critical activities, candidates for scaling to enterprise level, streamlining opportunities, efficiencies and overall area for improvement.
• Identify issues affecting end to end performance of systems, provide engineering support to system test and modeling efforts, and assist in the development and implementation of strategic solutions.
• Support analysis and determination of risk probability and impact prioritization of perceived risk and established risk monitoring and management strategies.

Principal Systems Engineer

Network Engineer

• Provide system/server and network administration support
• Provide O&M support to existing server-based solutions including, but not limited to, CITRIX, ESRI, McAfee, Microsoft Red Hat, and SolarWinds.
• Ensure the CDS-based and enterprise wide networking devices and components are tested, implemented and maintained within optimal and required configurations to continue to provide the most secure operating environment possible.
• Responsible for variety of engineering and operational related assignments associated with deployed operational solutions backed by Cisco and SolarWinds on multi-level IT system in support of the Activities Information System.
• Provide O&M support - testing, validation, sustainment, upgrading and decommissioning as it relates to networking devices to include: Switches, routers, firewalls, encryption devices, copper and fiber based connectivity.

• Provide customer support
• Design and code new software
• Modify existing systems
• Debug defects
• Collaborate with UI developers
• Ensure seamless data display
• Analyze user requirements to create high-performance solutions

Software Engineer

• Architect, deploy, and maintain robust cloud environments primarily within AWS
• Support existing on-premise server infrastructure
• Develop innovative and effective solutions for DoD customers within the IC sector

Systems Engineer – Cloud Systems Administrator

System Administrator

• Analyze and resolve complex problems associated with server hardware, applications, and software integration
• Configure and manage UNIX, Linux and Windows operating systems
• Install/load operating systems software
• Troubleshoot, maintain integrity of and configure network components
• Implement operating systems enhancements to improve reliability and performance

Linux Systems Administrator

• Handle both initial Help Desk inquiries (Tier 1) and escalated, complex problems (Tier 2)
• Configure and manage both UNIX and Windows operating systems
• Implement enhancements to improve system reliability and performance

Systems Administrator

Analyst

• Provide business performance analysis services
• Provide support with overall business assessments
• Communicate metrics and score card results
• Analyze trends and making recommendations for process improvements. Assist with implementation of process improvements
• Balance all resource requirements and available resources across multiple matrixed initiatives based on portfolio priorities
• Coordinate with the COTR and GTMs to appropriately engage resources
• Provide direct project management for surge initiatives and stewardship activities
• Provide a strategic outlook for all client business areas
• Periodically benchmark how industry and other Government agencies are addressing similar issues to those faced by the client.

Business Performance Analyst

• Developing innovative and effective solutions for our DoD customers within the IC sector

Software Developer

DevOps Engineer

• Develop innovative and effective solutions for DoD customers within the IC sector.