Silver Lake Auto & Tire Centers

Manager

• Create an exceptional experience for team members to thrive by fostering engagement, encouraging solutions, and facilitating effective communication.
• Understand, track, and analyze production and sales metrics.
• Develop, implement, and communicate a production plan based on capacity and workflow.
• Ensure proper communication channels are maintained between sales and production staff.
• Assist and empower the Service Advisor team to meet goals and performance metrics.
• Take ownership of gross profit by managing parts and labor margins, as well as inventory control.
• Monitor total shop productivity and identify opportunities for improvement.
• Ensure proper staffing and coverage through effective recruitment and scheduling.
• Provide continuous training and career development for all team members.
• Hire, train, and lead location staff with a focus on company culture and cohesion.

Automotive Service Manager