Silo

Operations

• Support the CEO and leadership team in managing the business through data, KPIs, and execution of strategic initiatives
• Define and track KPIs measuring company health across sales, customer success, product, finance
• Surface risks, spot trends, and recommend actions to keep initiatives on track
• Ensure operating rhythm: weekly leadership reviews, quarterly goals, and progress on value creation plan
• Support integrations and coordinate initiatives across people, processes, and systems
• Track progress on major initiatives from strategic plan and serve as project coordinator
• Build and maintain dashboards translating data into business insights for leadership
• Support creation of board and investor materials
• Prepare agendas, track action items, and follow up on deliverables from leadership meetings
• Support CEO with research, analysis, and preparation for key decisions
• Coordinate special projects (pricing analysis, process reviews, system clean-up)

Operations Analyst – Strategic Programs