Silk Commerce

Account Manager

• Act as the trusted advisor for clients, ensuring alignment between their goals and OverCast Digital’s solutions.
• Develop growth-driven strategies for TikTok Shop success, focusing on commerce, affiliate programs, and social selling.
• Lead and mentor junior team members, helping them refine their client management and problem-solving skills.
• Analyze key performance indicators (KPIs) and translate insights into actionable recommendations for clients.

Senior Account Manager – TikTok Shop

Account Executive

• Serve as the primary point of contact for high-value clients, developing deep relationships and ensuring satisfaction with OverCast Digital’s services
• Create and implement tailored strategies for client growth on TikTok Shop, leveraging expertise in affiliate management, paid media, shop merchandising requirements, and social commerce trends
• Act as a trusted advisor to clients, providing insights and recommendations that align with their business objectives
• Manage and mentor a team of Account Managers, ensuring they are supported and empowered to deliver exceptional results
• Collaborate closely with the VP of Accounts to develop and execute account strategies, resolve challenges, and identify opportunities for expansion
• Analyze key performance metrics (KPIs) and provide data-driven insights to clients and internal teams
• Develop monthly and quarterly business reviews and presentations to showcase client progress and opportunities for improvement
• Identify upselling and cross-selling opportunities to drive incremental revenue and deepen client engagement.

Senior Account Manager – TikTok Shop

Account Director