Silk

Solutions Engineer

• Assist the sales team in qualifying prospects and understanding customer needs
• Work closely with customers to understand their business requirements and recommend solutions
• Play a critical role in driving the sales process, supporting all phases from initial engagement to closing
• Build and maintain strong relationships with key technical and business stakeholders

Solution Architect

Sales

• Own a regional territory and drive a strategic plan focused on new logo acquisition and whitespace expansion
• Prospect into enterprise organizations to build pipeline and generate multi-threaded engagement with senior stakeholders
• Work closely with channel partners and strategic alliances to co-sell, generate pipeline, and accelerate enterprise deals; leverage established partner relationships to expand reach and drive regional momentum
• Run a rigorous and consistent sales process (MEDDPICC preferred), managing multiple complex opportunities simultaneously
• Uncover and deeply understand customer challenges related to cloud performance, scale, architecture, and cost
• Lead executive-level conversations with CIO, CTO, VP Infrastructure, Cloud Architecture, DB, Storage, Finance and Security teams
• Translate customer pain points into a compelling business case, value story, and ROI model that drives urgency and action
• Guide deals through technical evaluation, POCs, and validation with Solution Architects as key partners
• Navigate complex organizations to gain executive sponsorship, align stakeholders, and drive consensus
• Maintain crisp forecast accuracy, pipeline hygiene, and sales documentation
• Partner closely with Product, Customer Success, Marketing, and Engineering to deliver customer outcomes and competitive differentiation
• Provide market and customer insights back to the business to inform our product roadmap and GTM strategy.

Regional Sales Director

Sales Development Rep

• Drive top-of-funnel growth by engaging enterprise prospects
• Prospect and qualify potential customers via phone, email, LinkedIn, and chat
• Generate qualified opportunities for the Enterprise Sales team
• Proactively prospect within ICP accounts via cold calls, email, prospecting tools, and marketing leads
• Leverage sales and lead generation tools, events, programs, and Channel & Alliance Partners
• Participate in SDR team huddles, meetings, and training sessions
• Partner with SDR Manager and other departments to enhance SDR toolkits/playbooks
• Report to Manager of Sales Development; support sales executives by setting initial meetings

Solution Architect

Regional Sales Director

Sales Development Representative